Prior involvement with RSPA: At RetailNOW® in August 2018, I was selected as a NextGEN grant recipient. Since then, I have attended Inspire® in Sanibel Island, Florida as well as Nassau, and RetailNOW in San Antonio. In February, I participated in the “Anatomy of a Breach” presentation on the main stage at Inspire. In addition, while my contributions have been modest at best, I have volunteered as a part of the RSPA Academy faculty.
Why are you interested in serving on the RSPA Board? NCBP has worked closely with RSPA, and I have witnessed the tools, resources, and community that have helped our organization, and many like us, grow over the years. The RSPA is a critical resource and community for the channel and the vendors that work in it. I want to see RSPA continue to build on the community so many have already benefited from, but I also want to see RSPA adapt to embrace tomorrow’s generation of retail technology leaders. I want to be a part of the team that helps RSPA continue to grow and achieve new heights. I want to be a part of the team that helps the organization evolve to meet the challenges of tomorrow. I want to see RSPA continue to develop the resources that members have depended on. Ultimately, I want to see RSPA thrive for many years to come so that the organization is ever more relevant to our industry and is well-positioned as the world around us continues to shift in unprecedented ways.
What value and benefits can you bring to the RSPA Board and the RSPA Members should you be elected to a board seat? I have worked in the retail technology industry my entire professional career, first at MICROS Systems, and have spent the last 12+ years at NCBP in a variety of roles. As the Vice Present of Operations, I am accountable for all IT, Service Delivery, Onsite Support, Remote Support, and Implementation Services. I oversee a team of approximately 105 associates, and serve as a member of the Senior Leadership Team. This breadth of responsibility has allowed me to develop a strong understanding of many aspects of the organization and of the industry, and allows me to apply critical thinking and problem solving skills in creative ways.
I have a unique blend of real-world experience and professional education and multiple certifications. I have three college degrees including a Master of Project Management from the Behrend College at Penn State University. Among my professional training, I have a passion for improving repeatability and scalability through process engineering leveraging Lean Six Sigma principles.
While barely on the cusp of the generation, I am also a millennial, and bring “today’s” thinking to the table with a combination of the work ethic and tenacity of previous generations.