Our Sponsors

Tyler Young

Tyler Young is the founder and CEO of VersiTech, known for redefining how POS and payments work together. With over 17 years in the industry, Tyler isn’t afraid to challenge the status quo, building a partner-first model that empowers resellers and prioritizes innovation over legacy thinking. He’s passionate about helping businesses grow through bold, efficient, and unexpected solutions. Tyler lives in Atlanta with his two children and thrives on meaningful connections and new experiences, whether mentoring partners or sharing ideas over a drink with friends.

Ashley Naggy

Ashley began her career in the point of sale technology industry in 2015 and has been a dedicated leader in the RSPA and broader retail tech community ever since. With a passion for sales and partner success, Ashley has worked closely with VAR, ISV, Vendor, and Distribution partners to drive growth, strengthen relationships, and expand market presence. Her experience as VP of Member Services at the RSPA and now as National Sales Director at OrderCounter reflects her commitment to helping businesses thrive through strategic collaboration and community engagement.

Scott McClannahan

Whitney Gerrety

I’m a people-first leader who’s passionate about empowering teams, building strong connections, and driving results. With a background in brand strategy and market growth, I love turning big ideas into real outcomes. I’d be excited to bring my energy, experience, and collaborative mindset to the RSPA Board—and to help shape the future of our amazing community.

Farrell McKenna

Farrell McKenna is President of STCR’s U.S. business, supporting 3,500 supermarkets across North America. Based in Binghamton, NY, he brings over seven years of POS industry experience, leading operations, technical support, implementation, sales, marketing, and strategy. Farrell is actively working with his team on integrating STCR with their Canadian sister company SIR Solutions. A Cornell graduate with degrees in Economics and English literature, he began his career in banking and finance. Farrell has three daughters with his wife Lila and is an avid long distance runner. A dedicated RSPA member, Farrell has served on multiple committees, is a frequent RetailNOW attendee, and a multi-year RSPA “40 Under 40” honoree. He’s excited to bring his perspective as a growing VAR to the RSPA board and giving back to the community that has given him so much.

Josh Wintoniak

Josh Wintoniak is a channel-focused problem solver with over 20 years of experience helping independent retailers, ISOs, and VARs grow through smart technology and strong relationships. As Sales Manager at Auto-Star Compusystems, he bridges the gap between retail, payments, and innovation. Josh brings a unique perspective from both the vendor and reseller side and currently serves as Chair of the RSPA Canada Advisory Board. He’s passionate about giving back to the community that shaped his career and is committed to keeping the industry connected, collaborative, and future-ready.

RSPA Life Member Nominations

Inductee for the current year will be selected in mid-June and recognized at RetailNOW. The deadline to nominate for the current year will coincide with the closing of the Vendor Awards of Excellence voting at which time the nominations process will reset. However, nominations for the subsequent year are accepted anytime after this date.
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H. O. Whistler Award Nominations

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Inductee for the current year will be selected in mid-June and recognized at RetailNOW. The deadline to nominate for the current year will coincide with the closing of the Vendor Awards of Excellence voting at which time the nominations process will reset. However, nominations for the subsequent year are accepted anytime after this date.

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Peter Vogel

As CRO of vLoyalty Peter manages all existing enterprise-level clients, in addition to leading sales efforts to secure additional Tier 1 and 2 clients specifically in the retail and restaurant industry. Peter is a serial entrepreneur with sales and business development expertise, having co-founded several companies in the fin-tech/loyalty and marketing space. Peter was on the founding team that built Empyr, one of the first card-linked offer platforms, acquired by Chase. In addition Peter founded the world’s first-ever Facebook Credits Loyalty Program, Plink, also utilizing card-linked tracking. Most recently, Peter co-founded Leafwire, the ‘Linkedin of Cannabis’, which quickly grew to become the largest business network in cannabis.

Blake Rouse

Blake Rouse is a seasoned executive in the fintech space. As Senior Director of Business Development at Cardknox, Blake’s leadership has helped the company establish itself as a critical player in the retail IT channel. Through Blake’s vision, the company has expanded its product offerings to new channels, opened new markets, and established strong partnerships with key ISVs and VARs. As a two-time RSPA Next Gen Rising Star, Blake has demonstrated an unwavering commitment to delivering value to partners, customers, and other key stakeholders alike. Blake takes an innovative approach to partnerships and has helped develop custom partnership models and deliver new PayFac solutions to the channel and ISV world.

Kevin McGrath

Kevin McGrath, founder of Value Systems, began his journey in the tech world by building and repairing computers during the day while working as a pizza delivery driver at night. . Kevin eventually transitioned into the point-of-sale industry. Kevin and his team have built Value Systems into a successful business by always focusing on customer service above everything else. Kevin believes if you are fanatical about customer service and the customer experience everything else will fall into place.

Kevin enjoys a challenge and looks forward to helping customers grow their business. Kevin likes to identify pain points and help wherever possible. Kevin believes there is nothing more satisfying than creating a lifetime relationship with a customer. Kevin has retained many of his customers for 20+ years due to his dedication.

Kirsten Ingersoll

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Kirsten is the General Manager at Electronic Office, a VAR in Clive, Iowa. She joined the retail IT industry in 2019 starting as the only employee in a customer service and support role. Through the years, she has transitioned to handling all of the day-to-day operations, support and managing the sales team as well. When she isn’t at work, she enjoys going out to eat, staying active(ish) and watching movies with her fiancé and their puppy, Rocco.

Thomas Greenman

Thomas Greenman is President and Co-Owner of Skurla’s POS Solutions, based in Anchorage, Alaska. With over 25 years of experience in the IT industry, he has spent the last 17 of those being focused on POS, Payments, and all things VAR related.

Thomas is a lifelong technology enthusiast, multi-media producer, and a frequent contributor to RSPA. A longtime supporter of the RSPA, he currently serves as a member of its Board of Directors.

Outside of the office, he enjoys spending time with his family, helping others, technology, woodworking, church, dad jokes, making loud noises on guitars, and the great outdoors.

Mike Monocello

For the past twenty years, I’ve been dedicated to helping RSPA members and other IT solutions providers build profitable and sustainable businesses as the co-founder of DevPro Journal and Managed Services Journal. Recently, I embarked on a collaboration with BlueStar to lead a partner training initiative, focused on equipping partners for success in today’s competitive market. Having just completed a one-year term on the RSPA board, I am now seeking a full term to continue contributing to the organization’s growth and stability. With my service-oriented background and deep commitment to the IT channel, I am a strong advocate for the needs of all members.

Paul Leduc

Paul Leduc, President and CEO of Globe POS Systems, was recently selected as Top CEO of the
Year in Retail 2025 by the International Association of Top Professionals (IAOTP) for his outstanding leadership, dedication, and commitment to the industry. With more than three decades of experience in the industry, Mr. Leduc has certainly proven himself as an expert in his field. As a dynamic, results-driven leader Paul Leduc is the President of Globe POS Systems, a leader in providing integrated point-of-sale solutions. Globe POS Systems is a leading provider of point-of-sale solutions for the retail and hospitality industries, with over 20 years of experience supporting businesses in these sectors.

Paul’s journey began in his teenage years working in retail. His experience in grocery retail, along with his role at Logivision working with POS technology, gave him valuable insights into the industry’s needs. This background paved the way for his transition to the service-provider side, eventually leading him to acquire and grow Globe POS Systems. Since taking ownership, Paul has expanded the company from a small operation into a thriving business, strategically increasing the team and adapting to industry demands.

Under Paul’s leadership, Globe POS Systems has grown into a trusted provider of advanced technology solutions. Throughout his illustrious career, Paul Leduc has received many awards and accolades and has been recognized for his accomplishments. “

Christine Antonson

Christine’s career began in healthcare technology, where she worked as a developer building systems that directly impacted patients and providers. That early experience sparked a lifelong focus on practical, human-centered solutions. She then transitioned into strategic leadership roles across the enterprise software, retail technology, and payments sectors, demonstrating her ability to lead and drive impactful change.

At Disney, Christine served as a Product Owner for Disney+, contributing to one of the most high-profile consumer streaming products in recent years. At Zynstra (later acquired by NCR), she led project efforts to virtualize point-of-sale systems—transforming how retail systems are deployed and scaled. Today, she leads product solution discovery and integration strategy at Synovus Bank on the Third-Party Payments team, supporting ISVs and merchants through complex payment technology integrations.

With over 21 years of experience across startups and large enterprises, Christine brings a rare blend of technical depth, commercialization insight, and cross-industry perspective. She is especially passionate about making AI more practical for businesses and is committed to helping solution providers—especially those competing with VC-backed players—thrive in a complex market.

Christine also serves on the boards of the Technology Association of Georgia’s Consumer Experience Society and the Consumer Data Alliance, a professional network dedicated to advancing data-driven marketing and analytics, where she champions innovation, education, and leadership development across the Atlanta tech community.

Her journey with RSPA began through the Women Leading Conversations leadership course and continued through the Inspire conference and Women-to-Women (W2W) group. These experiences not only fostered a deep appreciation for the RSPA’s mission—supporting solution providers, advancing innovation, and building a collaborative and inclusive industry-but also strengthened her commitment to these values. It would be an honor and a privilege for Christine to earn your vote and serve this incredible community.

As a Montana native, Christine now resides near Lake Lanier, just north of Atlanta, with her family and cats. If elected, she will bring a strategic, execution-oriented mindset to the board, along with a deep commitment to community and collaboration. Her goal is simple yet powerful: to help solution providers grow, adapt, and lead— together.

LMS Pilot Program

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Preliminary Agenda-at-a-Glance

Saturday – August 1, 2020
RSPA Board Meeting	9:00A – 5:00P
Implementing an Effective Sales Management Program Key Components to Driving Results and Productivity of Sales Teams Download Video Download Audio Only	Dave Menton
Learning From Another’s Forensic Engagement Download Video Download Audio Only	Adam Perella
Meet the Modern Marketer: Content Marketing Key Concepts Download Video Download Audio Only	Mark Fraker and James Korte
Things You Can Do Right NOW to Improve the Value of Your Business Download Video Download Audio Only	Tom Bronson

Branch tracks
8 Key Drivers of Business Value Download Video Download Audio Only	Jim Kahrs
Best Practices for Qualifying your Prospects Download Video Download Audio Only	Phil McCarthy
Building A Sustainable Sales Team in Times of Change Download Video Download Audio Only	Chris Lybeer
Capital For Business Growth Download Video Download Audio Only	Jon Engleking
Delivering the Right Content Download Video Download Audio Only	Stephen Bergeron
Expect Change For Success Download Video Download Audio Only	Mark Schulze
Hijacking Customer Success Download Video Download Audio Only	Butch Langlois and Jake West
How to Create an Effective Sales Compensation Plan Download Video Download Audio Only	P.J. Tierney
Innovation as the Key to Success Download Video Download Audio Only	Mark Paley
Innovative and Simple Solutions for SMB Payments Download Video Download Audio Only	Jim Parkinson
Marketing In The Digital Age Download Video Download Audio Only	Stephen Bergeron
Merging Payments and the Ideal Customer Experience Download Video Download Audio Only	John Arato
Practical Customer Service Tools Download Video Download Audio Only	Andrew Bourne
Put On Your Own Mask Before Helping Others – Critical Security Controls for Resellers Download Video Download Audio Only	Nathan Sweaney
There is No Silver Bullet -Why Multi-Layer Security Strategies are Critical to Success Download Video Download Audio Only	John Ayers
VAR & ISV Secrets to Maximizing Your Vendor Partner Relationships Download Video Download Audio Only	Moderated by Jim Roddy
Win More Business by Selling 24.7.365 with Marketing Automation Download Video Download Audio Only	Jeremy Julian

Leadership in You -If You Don’t Prioritize Your Development No One Will Download Video Download Audio OnlyKathy Meader and Shannon Reichart

Breakouts
Balancing Retail, Hospitality and Security (Slides Unavailable) Download Video Download Audio Only	Michael Weaver
Blocking Breaches with Blockchain Download Video Download Audio Only	Dee Duncan
Cloud or Client Server – A Winning Recipe For Each Download Video Download Audio Only	Bob Bauer
Credit Card Processing 101 – Winning Strategies for the Convergence of Industries Download Video Download Audio Only	Dan Brattland
Innovating as an SMB Reseller Download Video Download Audio Only	Alan Outlaw
Keeping Your Top Talent Download Video Download Audio Only	Chelsey Paulson
Positioning VAR Businesses for SMB Success Download Video Download Audio Only	Jeff Riley and Chris Rumpf
The Challenge of Implementing Saas Download Video Download Audio Only	Andrew Warker
The Voice of the Customer Download Video Download Audio Only	Ansley Hoke
Unlocking the Hidden Value of Recurring Revenue Download Video Download Audio Only	Chad Carr

Pacesetter Awards

Topics for 2024

Sales Management: Fundamentals of managing sales deployment, process, forecasting and compensation.

Sales, Marketing & Customer Service: Portfolio expansion (adding to tech stack), How to find & retain customers

Executive Education: Business Management, Operations and/or Culture.

Express Education (These are short, 10–12-minute presentations followed by Q&A): Suggested topics include: Emerging Technologies, Security, Leadership, Sales

ISV Education: Channel Development, Strategies for Partnerships

Other: Please describe any session you are proposing that does not fit into one of the categories above.

Job Match Profile

Essay Instructions

Each applicant is required to submit a Scholarship Application Essay. This is a two-page, double-spaced paper, which cannot be handwritten. Submit your essay by uploading a text file with your other materials. Your essay should be written and edited by you. RSPA will review all essays for potential use of AI and other writing tools as a substitute for the student’s original work.

Please choose one of the following topics below for your essay:

It seems that everyone is talking about AI (artificial intelligence). Like most things, it has good and bad elements. On the plus side, AI provides huge amounts of information in an extremely short time. Also, it is easy to use by anyone who has the use of a computer. On the negative side, it can be misused. Students can use it to write papers and pass them off as their own work. Some might think that they would like that. Clearly, however, the students don’t learn anything. In addition, sometimes the information is inaccurate or incomplete. It might not tell both sides of a story. In your essay, decide if AI is good or bad. You may also discuss other issues related to AI. Please write it yourself!

Regardless of politics, we can all agree that we need to be kind to the earth. Discuss ways we can address this problem either personally, as a group or as a country. If you don’t believe there is a problem, take that position and explain and defend your position.

TIPS FOR CREATING YOUR ESSAY SUBMISSION:
The essay should show original and serious thinking on the part of the applicant and should demonstrate the applicant’s ability to express those thoughts clearly and accurately. A third page may be added to cite sources if quotes, purported facts, etc. are used. The essay should be coherent; it should have a clear beginning, middle and end. Begin by introducing the topic and set forth the boundaries of the subject. Do not be vague or too expansive. Instead, be specific and well-disciplined. You may want to follow these steps in preparing your essay:

Outline your essay. Write a rough draft and review it by asking yourself such questions as: Is it clear? Are questions raised by this essay left unanswered? Is the topic clearly defined? Are the ideas well developed? Are the ideas concrete?

Finalize your essay, asking yourself these questions: Is this precise or too general? Is it concise or does it ramble? Have I used grammar properly? Is this essay persuasive? Are the quotes accurate? Are the facts valid? Are my thoughts and conclusions well organized?

The RSPA Academy proudly presents our second Regional Education Event being held on Tuesday, May 7th in Tampa, Florida. Join RSPA and sponsor EVO Payments, for a 1 day, on-site workshop like no other event in the industry. Agenda topics include:

Market Sizing/Market Potential Indexing
Sales Process Methodology
Sales KPI’s/Metrics.

Hosted by EVO Payments at their headquarters in Tampa, FL and led by RSPA’s VP of Sales, Dave Menton and VP of Education, Kathy Meader, this interactive workshop event will help you think about change and transformation in your sales organization. Join your colleagues as they share best practices around:

Identifying a target market
Deploying a sales team to execute against sales targets
Implementing a disciplined sales process
Leveraging sales management best practices
Measuring and monitoring Key Performance Indicators around Sales Activity and Results

Registration will open at 9:30 AM. The workshop will be held from 10:00 am – 3:30 pm and lunch will be provided for all attendees. Seats are limited, so click here to register today!

Registration is complimentary for Current RSPA Members. For lasped and non-member companies:

$50	1 individual*
$75	2 individuals of the same company*
$100	3+ individuals of the same company (best value)*

*Cost will be credited towards renewal or new membership fees if activated within 30 days of the event.

Join us as we review the lessons we learned from forensics investigations in 2018. Dave Ellis, SecurityMetrics’ VP of Investigations (PFI, GCIH, CISSP, QSA), also gives his forensic predictions for 2019 to help you strengthen your organization’s defense. Dave is also joined by John Bartholomew, SecurityMetrics’ SVP of Technology (PCIP), for a Q&A session where they answer questions about data security and breaches.

REGISTER NOW!

Let’s face it. Our most valuable resources walks out of our offices at the end of each workday…that resource is our people. The question every leader should ask themselves is “Have I done enough today to ensure they come back tomorrow?” Join Paul and Shannon for the 1st part of this 2-Part session that will assist you in developing your people. Part 1 will focus on HOW to develop your people and where to exert your time and energy.

REGISTER NOW!

In 2018 most processors began requiring resellers to sign up for MasterCard’s Terminal Servicer Program. We also saw a few changes to the program with the release of the updated QIR program. Join us on this webinar as we review the details of this program and how it applies to all POS resellers.

REGISTER NOW!

By incorporating the newest in payment technologies into your POS sales pitch, both POS VARs and ISVs can complement their existing sales points while differentiating their product from a competitor. Join Matt Bruno VP of Sales for Payment Logistics as he looks at a few of the new technologies, their functionality and, most importantly, how dealers can capitalize on these new tools.

REGISTER NOW!

RSPA Academy

From the following, select ALL that you are interested in.
- Canadian
- Security
- Education and Certification
- Membership
- Marketing
- NextGEN
- Scholarships and Awards
- Strategic Technology Solutions (STS)
- W2W - Women in Retail
Canadian: Responsible for identifying new members in the Canadian market and assisting with annual Community networking events (one in-country).

Security: This committee’s focus is to help the retail technology industry better understand the realities and risks of PCI Compliance and to provide the voice of our community to strategic partners, such as the PCI-SSC.

Education and Certification: This committee serves as the advisory board for the RSPA by providing recommendations on content and assisting with the execution of industry education for members. Included in this has been support with content and breakout sessions for both INSPIRE and RetailNOW.

Membership: Responsible for helping to grow and retain RSPA membership. This committee also assists in outreach to other organizations to encourage membership and engagement.

Marketing: This committee helps raise awareness of the RSPA brand and image, as well as works closely with the RSPA team on creating and branding campaigns and initiatives.

NextGEN: We are working to build a community of RSPA members that will help the industry evolve and continue to flourish. Those that are creating and offering new solutions as well as those that will take ownership as the previous generation begins to transition who are at any level of their organization (executive, sr management, management, entry level, etc). You don’t have to be a leader today to help guide the RSPA for tomorrow.

Scholarships and Awards: Assists with assessment of the RSPA scholarship program and evaluates and provides suggestions regarding RSPA’s Vendor Awards of Excellence awards program. This year we will break into two separate work streams: one to evaluate the awards categories and voter engagement and the other to promote donations to the scholarship fund.

Strategic Technology Solutions (STS): The STS committee works to identify emerging technologies that may be of benefit/interest to RSPA members and/or their customers. The committee also provides an article published in each issue of connect magazine.

W2W - Women In Retail: The W2W Committee works to unite, lift and empower women in technology by providing educational opportunities and peer to peer collaboration in a supportive environment.
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NextGEN Community at RetailNOW

NextGEN Community at RN18

W2W Leader of the Year Nominations

The W2W Leader of the Year award has been created to recognize a woman in the Retail Technology Industry, who is determined to reshape the industry and create a smarter and more inclusive future.

This honor recognizes a woman who has demonstrated key characteristics of a pioneer paving the way in the Retail Technology Industry. These include:
- Professionalism – commits to the continual improvement of knowledge and skills, while providing motivation to others in the industry
- Leadership – is a positive role model and actively seeks to bring greater diversity to the technology industry
- Mentorship – enables professional growth of those they manage or mentor through their actions and encouragement
- Communication – displays strength in both interpersonal and organizational communication
Winner for the current year will be selected in mid-June and will be recognized at RetailNOW. The deadline to nominate for the current year will coincide with the closing of the Vendor Awards of Excellence voting, at which time the nominations process will reset. However, nominations for the subsequent year are accepted anytime after this date.

Disclaimer: By submitting this ballot RSPA member confirms they are employed by a member company in good standing. Incomplete nominations, or nominations that do not address all criteria, will not be considered.
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Please describe why you believe this candidate is deserving of this award. Please provide examples where possible. Specifics are appreciated.*
Minimum of 150 words

W2W Community at RetailNOW

W2W Community at RN18

Canadian Community at RetailNOW

Canadian Community at RN18

Hall of Fame Nominations

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Inductee for the current year will be selected in mid-June and recognized at RetailNOW. The deadline to nominate for the current year will coincide with the closing of the Vendor Awards of Excellence voting at which time the nominations process will reset. However, nominations for the subsequent year are accepted anytime after this date.

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Time	Function
6:00pm – 7:00pm	Open Networking & Tabletops Open Bar & Passed hors d’oeuvres
7:00pm – 7:10pm	RSPA Welcome & Intro RSPA President & CEO: John Kirk
7:10pm – 7:55pm	Guest Speaker Michael Leblanc
8:00pm – 8:55pm	Open Networking & Tabletops Hockey Hall of Fame Games
8:55pm – 9:00pm	Closing RSPA Canadian Committee Chair: Paul Leduc

7am-8am

Hunter Allen
Tom Bronson
Jeff Riley
Nathan Sweaney

1pm-3pm

Hunter Allen
Troy Leach
Nathan Sweaney

7am-8am

Hunter Allen
Tom Bronson
Jeremy Julian
Jeff Riley
Nathan Sweaney

1pm-3pm

Hunter Allen
Tom Bronson
Jeremy Julian
Jeff Riley
Chris Rumpf
Dave Sobel
Nathan Sweaney

1pm-3pm

Hunter Allen
Tom Bronson
Jeff Riley
Nathan Sweaney

NextGEN Email List Sign Up Form

NextGEN Scholarship Nomination Form

Become a NextGEN sponsor

Course 7: Recommended Paperwork to Complete a PCI Compliant Installation

Course 6: Providing Ongoing Support

Course 5: How to Administer & Maintain a PCI Compliant System & Environment

Course 4: Installing a Compliant System

Course 2: Security Regulations

Course 1: Payment Industry Overview

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