Please provide a description of your company in 50 words or less.
Xenial, a Global Payments company, develops, installs, and supports the software and hardware that help enterprise multi-unit quick serve, fast casual, and central cashier restaurants serve great food and unmatched guest experiences. Our customers include 26 of QSR Magazine’s top 50 brands. Our cloud-native technology platform offers enterprise-ready restaurant solutions—front to back; customer engagement tools; payments solutions; digital signage, innovative drive-thru technology and global reach.
Why did you join RSPA?
Xenial is excited to join and leverage the RSPA community to grow and scale our product portfolio and deliver best-in-class solutions to market. Xenial is looking forward to building out a diverse and multi-vertical VAR channel with experienced RSPA members.
What are the core values of your company?
Our longest-standing customers view us as their strategic partner. We’ll listen, we’ll deliver, and we’ll earn trust every day we work with you.
What verticals do you serve?
Restaurant: Enterprise multi-unit quick serve, fast casual, and central cashier
Retail: Convenience store
What products/services do you provide?
Our front-to-back cloud-enabled enterprise restaurant technology offerings include:
- Cloud-native, OS-agnostic POS
- Self-order (indoor and outdoor)
- Online, mobile, and omnichannel ordering with third-party integration
- Digital displays (indoor and outdoor)
- Artificial Intelligence-powered next-gen drive-thru including voice assistant-based ordering and camera-vision-based timer
- Kitchen management including predictive cooking
- Back office including inventory, food cost management, and labor & scheduling
- Customer analytics, engagement, marketing, and loyalty
- Payment solutions
Name one fun fact that makes your company different from others.
Xenial (pronounced zee/nee/ul) comes from the ancient Greek word for hospitality, and our namesake drives our obsession to power hospitality success for enterprise brands.
What is the most encouraging thing you see for the future of the retail IT industry?
Innovation, flexibility and Open APIs. The last few years have brought a significant shift in the industry that has forced companies to develop creative solutions to unforeseen situations. Many companies, including Xenial, took the opportunity to look forward, take the risk, and provide preemptive product innovation. One of these areas is a concrete shift to Drive-Thru, mobile-ordering and AI backed technology which Xenial is now offering across the market where operators are looking to reduce labor cost but still drive AUV and positive customer experiences.
The best point of contact is Sean Ripley