Please provide a description of your company in 50 words or less.
When the Toll Free-Number is just not enough. We provide “concierge” support!
There is a huge gap of customer support between the call center at XYZ Vendor versus the benefits of local brick and mortar POS, Managed Network, A/V, and Camera technician that live and work within minutes of your establishment.
Santa Barbara Cash Register is here to help install, configure, design your network, and respond to your restaurant or store right when you need us or on a case-by-case basis.
Why did you join RSPA?
Introductions to new solutions for our 1100 customers.
What are the core values of your company?
We are in the service industry. Old school in person concierge support. Transparent pricing equal to or less than Amazon. We buy, shop, and live local whenever possible.
What verticals do you serve?
Restaurants, Retail, Non-Profit, Education, and the Field Services Industries. Santa Barbara County is a bit of a bubble. It often takes 2, 3 or 4 hours for a vendor to commute from Los Angeles on a typical weekend or you can call Santa Barbara Cash Register and we can often respond within minutes.
What products/services do you provide?
Managed Service Provider (MSP) of point of sale, network hardware, print, surveillance, audio/video, menu boards, and tech support.
Name one fun fact that makes your company different from others.
We include a few hours of in person support from credit card processing fees and yet we are always less than Square, Intuit, Paypal, or most any advertised rates.
What is the most encouraging thing you see for the future of the retail IT industry?
Kiosk/Self-Serve based ordering so staff can pivot to offering better customer service.
Connect with us:
The best point of contact is Craig Saling.