Please provide a description of your company in 50 words or less.
Pomeroy is an industry-recognized, Managed Services provider for the Retail, Healthcare, Financial Services, and Manufacturing industries. As a leading Managed Services provider, Pomeroy helps its customers run agile, intelligent, fully enabled digital workplaces. Pomeroy provides the resources and expertise to assess, design, deploy and continually innovate while keeping our customers “Always Working.”

Why did you join RSPA?
Retail is constant but always evolving. Through the pandemic we saw customer journeys created overnight and technology and services companies challenged to deliver those innovations.  Organizations like RSPA bring the vendors needed to support Retail’s evolution together for partnership and collaboration.

What are the core values of your company?

  1. We believe in thinking and acting as true partners in the success of our clients to keep their business Always Working.
  2. We believe in the power of respectful relationships, the Pomeroy Way, listening and collaborating to create the best possible outcomes for our clients and ourselves.
  3. We believe every team member is empowered and rewarded for contributing solutions that move us closer to IT Always Working.
  4. We believe the passion, focus, dedication and ingenuity of each and every Pomeroy team member contributes to the strength and long-term success of our company.
  5. We believe in actively supporting the community as a technical partner, corporate giver and team of able and willing volunteers.

What verticals do you serve?
Pomeroy Retail specializes in the following Retail verticals: Specialty Retail, Grocery, C-Store, Big Box/Wholesale and Automotive Retail

What products/services do you provide?
Pomeroy is a fully integrated Services company in the marketplace, with offerings aligned to a simple and articulate portfolio framework: Advise, Deploy, Monitor, Manage.

  1. Advise our clients on Edge technology design, planning and optimization.
  2. Deploy hardware, software, and solutions to the Edge via procurement, configuration, and installation.
  3. Monitor all aspects of Edge technology and user experience to proactively mitigate possible disruptions before work is interrupted.
  4. Manage the complete lifecycle response to issues ensuring our clients technology is Always Working!

Name one fun fact that makes your company different from others.
Pomeroy is Retail’s best kept secret.  Pomeroy has been supporting some of the world’s top retail brands for decades, over 75% of our business is organic and/or by word of mouth.

What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging thing Pomeroy sees for the IT industry is the resurgence of the customer store experience. Shopping in person is back!  Providing customers with unique and engaging experiences will be key for a Retailer’s success in the coming years and these experiences often require new technology, store designs or software. Pomeroy supports every stage of this evolution. Pomeroy empowers Retailers to implement meaningful, innovative change at scale so that Retailers can focus on what matters most – their business!

Connect with us:

The best point of contact is Jay Shields.

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