Please provide a description of your company in 50 words or less.
Pepper is an all-in-one digital ordering, loyalty, gift cards, and CRM platform designed to help Small and Medium Businesses (SMBs) and Emerging brands succeed. Our platform provides a unified customer experience with flexible tools that allow you to customize customer journeys and create targeted segments. We enable you to communicate with customers through multiple channels, including web, mobile, SMS, and social media. With Pepper, you can monitor customer activity, track loyalty points, and create digital gift cards. Our platform provides powerful insights that help you better understand customer behavior and maximize ROI. With Pepper, you can grow your business, increase customer loyalty, and drive more sales.
Why did you join RSPA?
RSPA offers a variety of services that can benefit companies, including educational events, networking opportunities, certification programs, and access to industry resources. Joining RSPA can provide a company with the knowledge and resources to stay up to date on industry trends, understand the latest technology, and grow their business. Furthermore, being a member of RSPA can help a company build relationships with other industry professionals and gain visibility for their brand.
What are the core values of your company?
Quality: We strive to create high-quality products that are built to last. 2. Innovation: We are constantly pushing ourselves to create new and better ways to serve our customers. 3. Transparency: We believe in honest, open communication with our customers and partners. 4. Customer Service: We strive to offer outstanding customer service and support. 5. Integrity: We strive to conduct ourselves with the highest levels of integrity and professionalism. 6. Respect: We respect our customers, our partners, and our employees.
What verticals do you serve?
QSR, Fast Casual, Casuak Service, Coffee, Novelties, Pubs and Bars, and Fine Dining
What products/services do you provide?
Digital Ordering, Loyalty, Gift, Payments, and App building
Name one fun fact that makes your company different from others.
PepperHQ is the only online marketplace that offers a 100% satisfaction guarantee. This means that if you’re not happy with your purchase, you can return it for a full refund.
What is the most encouraging thing you see for the future of the restaurant IT industry?
We are finally embracing technology and trying to optimize operations and provide a better customer experience.
Connect with us:
The best point of contact is Rob Rinke.