Please provide a description of your company in 50 words or less.
LOU – powered by the team at Evosus – is cloud business software that helps specialty retailers that also have service or delivery as part of their business. LOU is a cloud ERP that spans single or multi-site Retail / POS, Service / Scheduling / Inventory / Reports & Financials.
Why did you join RSPA?
We joined RSPA primarily to explore and build relationships with resellers.
We would also like to be more active within the retail community.
What are the core values of your company?
We have 4 core values. We are:
– Client Focused – everything we do centers around the client and customer (consumer) experience
– Empathetic – we have a high commitment to understanding client and employees, and see to understand before we expect to be understood
– Proactive – we strive to be (at least!) one step ahead and actively looking toward the future
– Helpful – whether it’s clients, employees or stakeholders, we ask, “How can I help?”
What verticals do you serve?
Specialty Retail – ex. swimming pool, hot tub, fireplace, furniture, appliance, billiard & game stores
Field Service – recurring & one time repair work
What products/services do you provide?
Software, Devices (POS terminals, scanners, cash drawers), Consulting & Training
Name one fun fact that makes your company different from others.
We ring a bell when businesses “boomerang”. In other words, some businesses have gone out and tried running their business on another Retail ERP software, only to return to us a few months later.
What is the most encouraging thing you see for the future of the retail IT industry?
We see growth ahead for specialty retail, including a combination of traditional retail, mobile retail and ecommerce.
Connect with us:
The best point of contact is Dan McManus.