RSPA Trusted Advisor Ep. 42: Accountability Adventures with Qlaborate’s Jules Curs and Shopify’s Sean Buckley

Episode 42 of “The Trusted Advisor” features the second-ever “Battle of the Channel Stars,” an industry-focused conversation in a fun and competitive framework. The RSPA’s Jim Roddy talks with Jules Curs, the Director of Operations at VAR Qlaborate, and Sean Buckley, the Retail Partnerships Lead at Shopify about accountability. Among the topics discussed are how self-accountability is foundational to organizational health, how obviating helps your team stay on track, and how conducting a candid failure analysis helps you avoid repeat mistakes.

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“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is a content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at

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Jim Roddy is the Vice President of Marketing and a Business Advisor for the Retail Solutions Providers Association (RSPA). He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as an RSPA board member, one term as RSPA Chairman of the Board, and several years as a business coach for VARs, ISVs, and MSPs. Jim has been recognized as one of the world’s Top 100 Retail Influencers by RETHINK Retail and is regularly requested to speak at industry conferences on SMB best practices. He is also author of The Walk-On Method To Career & Business Success and Hire Like You Just Beat Cancer. For more information, contact