MERIDEN, CT – Turnkey, a leading provider of merchant services and business solutions, has been named the #1 Best Place to Work in Connecticut (Small/Medium Employer Category) by the Hartford Business Journal, marking a defining moment not just for the company, but for the evolution of workplace culture itself.
This recognition reflects more than strong benefits or employee perks. It validates a philosophy that has quietly been reshaping how organizations think about performance, engagement, and human potential: Remarkablism.
At the center of Turnkey’s rise is CEO Steven Martorelli, whose vision for the company was never limited to operational success. From its founding, Turnkey was built to “create happiness,” with a deliberate focus on aligning personal growth with professional output.
“Remarkablism is not about work-life balance. It’s about building a life that works,” said Martorelli. “When people grow outside of work, everything inside the business improves.”
That philosophy comes to life through the Remarkablism Challenge, a structured yet deeply personal initiative that transforms self-improvement into a shared experience. Employees pursue goals ranging from health and fitness to financial milestones and creative achievements, earning recognition and rewards for meaningful life progress. The impact is measurable. Internal happiness scores increased significantly, reinforcing that personal investment drives organizational performance.
But what truly sets Turnkey apart is not the program itself. It is the consistency of belief behind it. Employees describe a workplace where growth is not mandated but supported, where conversations about improvement are ongoing, and where leadership is actively engaged in helping individuals become better versions of themselves.
Michael Pucci, a long-tenured Offshoring leader at Turnkey, summarized the experience simply:
“There is a real commitment to personal growth and wellness. It is not surface-level. It is built into how the company operates.”
This approach has created a culture defined by loyalty, adaptability, and shared accountability. Flexible schedules, unlimited time off, and an emphasis on trust reinforce a workplace where employees are not just retained, but invested.
The result is a company that does not chase engagement metrics. It builds them naturally.
Being named the top-ranked workplace in Connecticut places Turnkey at the forefront of a broader shift happening across industries. As companies struggle to attract and retain talent in a competitive environment, Turnkey offers a clear alternative to traditional models: invest in the individual, and performance follows.
This recognition from the Hartford Business Journal, based on independent evaluation and employee feedback, confirms what Turnkey has been building for years. A workplace where people want to be, where growth is expected, and where culture is not a slogan but a system.
As Turnkey continues to expand its services and influence, the company is also developing tools to bring Remarkablism beyond its own walls, including a forthcoming app designed to help other organizations adopt similar frameworks for growth and engagement. In a market saturated with empty promises around culture, Turnkey has done something far more difficult. It made it real.
About Turnkey
Turnkey is a Meriden-based business services company specializing in payment processing, point-of-sale systems, and offshoring solutions. With a growing presence in both the United States and internationally, Turnkey partners with businesses to streamline operations while investing deeply in people, culture, and long-term growth.
