Please provide a description of your company in 50 words or less.
VIDISKY is an agentic AI platform for physical security. AI monitors live feeds from existing IP cameras, trained analysts in our Command Center verify every alert, and real-time escalation stops incidents early. Built on 11.9B real-world video frames, we deliver safety, security and operational intelligence for multi-site businesses.
Why did you join RSPA?
Our growth strategy is built on the channel, and RSPA is where the most trusted retail and hospitality technology providers come together. VIDISKY is software, not hardware: it attaches to IP cameras already installed at a customer’s site and turns them into an active, human-verified security and operations service. That makes it a natural add-on for VARs, dealers, integrators and MSPs who already own the customer relationship. We joined RSPA to meet those partners, learn from the community, and build a program where partners earn recurring subscription and monitoring revenue, monetize their installed camera base, and attach onboarding, configuration and support services. We also want to stay close to where retail IT is heading, and RetailNOW and the RSPA network are the best place to do that.
What are the core values of your company?
Outcomes, not alerts: customers buy fewer incidents and faster response, not another dashboard. Everything we build is measured by what actually happened on site.
AI-powered, human-verified: our AI detects, trained analysts confirm, and only real incidents reach the customer. We believe trust is earned through accuracy.
Partner success: we win when our partners win, so we design for recurring partner revenue, simple deployment and shared customer success.
Learn from every event: every resolved incident improves our rules and models, so the service gets smarter over time.
Accountability: we own the response, document every action and report transparently to our customers every month.
What verticals do you serve?
Our core focus is retail, including big-box, specialty, grocery and convenience, where we help operators reduce shrink, monitor store conditions and improve safety. We also serve hospitality, multifamily and commercial real estate (crime, vandalism and site security), and manufacturing, warehouse and distribution (productivity and workplace safety). Because the platform works with existing camera infrastructure, it scales from a single SMB storefront to multi-site national chains.
What products/services do you provide?
VIDISKY VIGILANCE: AI video analytics that work with existing IP cameras, with no new hardware required. Our library of 370+ analytics and rules covers security, safety, operations and quality use cases.
Command Center monitoring: trained analysts review and validate AI events, filter false positives, issue live audio warnings, contact on-site security, patrol or non-emergency law enforcement, and send escalation emails with incident clips.
Web and mobile apps: real-time alerts, event review and a multi-site dashboard.
Cloud storage and video retrieval assistance.
Daily and monthly reporting, plus a dedicated Client Services Manager.
For partners and OEMs: APIs, SDKs, embedded analytics licensing and a white-label platform, so partners can deliver VIDISKY intelligence under their own brand or inside their own products.
Name one fun fact that makes your company different from others.
Our AI has learned from 11.9 billion real-world video frames, drawn from more than 14 million hours of live camera footage across 8 years of operations. Yet every alert is still checked by a human analyst before it reaches the customer. We like to say physical security is not chess, it’s basketball: real cameras face blur, low light, weather and crowds, so we train on the messy real world, not clean lab images.
What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging shift is that the cameras retailers already own are becoming active intelligence instead of passive recorders. AI now lets retailers prevent theft, injuries and losses as they happen, and the same cameras can measure queues, staffing and store operations. That turns security spend into business value. For the channel, it means recurring, high-margin software and services on top of infrastructure that is already installed, and a stronger, longer customer relationship. We’re also encouraged that the industry is pairing AI with human judgment rather than replacing it, which is how trust is built with retailers. Retail IT providers are perfectly placed to lead this change.
Connect with us:
The best point of contact is Mike Phipps.
Email: mike.phipps@vidisky.ai
Phone: 404-858-6529
