Please provide a description of your company in 50 words or less.
Shifty is a training, engagement, and ops platform for restaurants and hospitality. Founded by industry vet Beth Hussey, it streamlines SOPs, training, and team comms into one easy system—helping teams onboard faster, cut turnover, stay consistent, and elevate guest experiences. Learn more at www.shiftyinc.com.
Why did you join RSPA?
We joined RSPA (Retail Solutions Providers Association) to connect with like-minded innovators and gain access to the resources, education, and industry insights needed to scale effectively in the restaurant and hospitality tech space. As a company built by hospitality professionals for hospitality professionals, Shifty is deeply invested in understanding the evolving needs of operators, and RSPA provides a powerful platform to do just that. Through RSPA’s extensive network of VARs, ISVs, software providers, and thought leaders, we’re able to build meaningful partnerships, stay ahead of industry trends, and contribute to conversations shaping the future of retail and restaurant technology. Their member-exclusive benefits—like access to expert-led education, compliance and security resources, legal guidance, and peer groups—enable us to strengthen our offering and better serve our customers. Joining RSPA also aligns with our mission to elevate operations and team engagement across the hospitality industry by staying plugged into a supportive, forward-thinking community.
What are the core values of your company?
Shifty is built on the belief that people come first. The company’s core values focus on creating human-centered tools that support both trainers and trainees, recognizing that confidence and strong relationships are essential in hospitality. At its heart, Shifty is committed to making critical information clear and accessible so that employees can deliver their best work in fast-paced, guest-facing environments. Training is designed to be efficient, measurable, and effective, grounded in decades of real industry experience. By empowering staff with clarity and confidence, Shifty ensures that “everyone wins” — employees succeed, managers save time, and guests receive better experiences. Their approach emphasizes empathy, real-world scenarios, and communication, teaching not only the tasks of the job but also how to handle the human side of hospitality. This blend of efficiency, empathy, and empowerment reflects Shifty’s mission to transform the culture of training in restaurants and beyond.
What verticals do you serve?
All restaurants, hotels, country clubs, cannabis and tanning and wellness.
What products/services do you provide?
A mobile application that delivers training, engagement and scheduling.
Name one fun fact that makes your company different from others.
Founded by a 35+ year restauranteur, based on a training method developed in the early 90’s.
What is the most encouraging thing you see for the future of the retail IT industry?
AI and Immersive training experiences.
Connect with us:
The best point of contact is Greg Packer.
Email: greg@shiftyinc.com
Phone: (248) 320-0110
