New Member Spotlight: Shenzhen Topwise Communication Co., Ltd.

Please provide a description of your company in 50 words or less.
With 20 years in devices, Topwise expanded from mobile PCBA (30%+ China market share) to fintech. Our commpany entered smart POS in 2015, serving Alipay and Lakala locally for 3 years. Going overseas in 2018, Topwise claimed No.1 market share in Africa & Middle East for payment devices in 2022, shipping 3-4 million units yearly. It ventured into overseas retail devices in 2023.

Why did you join RSPA?
As a leading provider of POS hardware and fintech payment terminals, Topwise joins RSPA to access premium industry resources, connect with North American retail stakeholders, and stay updated on the latest retail tech trends, aiming to expand our global footprint.

What are the core values of your company?
1、Hardworking
2、Share benefit with our staff
3、Never cheat customers

What verticals do you serve?
Retail & Grocery: For chain stores and supermarkets needing touchscreen POS systems
Food & Beverage: For restaurants, cafes and quick-service eateries
Hospitality: For hotels and resorts requiring reliable payment terminals
Convenience & Specialty Stores: For convenience shops, pharmacies and gas stations
Banking & Financial Institutions: For banks and financial service providers needing secure, compliant payment terminals for counter transactions, mobile banking services or customer self-service scenarios

What products/services do you provide?
Payment：Smart POS, Conventional POS, Mini POS, mPOS, Pinpad
Retail: Kiosk, ECR, Smart Devices, Printer, Scanner

Name one fun fact that makes your company different from others.
What makes us unique? We’ve spent 20 years in the device field, with a surprising starting point: mobile phone PCBA motherboards! Our boards once captured more than 30% of China’s market share, and this solid hardware foundation uniquely powers our shift to fintech—making us stand out from peers who lack such deep-rooted engineering experience.

What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging prospect for retail IT is the universal shift toward “smarter, simpler, and more secure” operations—fueled by both consumer expectations and retailer needs. Consumers want fast, flexible interactions (e.g., mobile payments, self-service checkout), while retailers seek to optimize efficiency and reduce overhead through integrated IT solutions. This dual demand is creating massive opportunities for hardware innovators like us, as reliable POS systems, self-service terminals, and secure payment devices become the backbone of modern retail.

Additionally, the global expansion of digital retail—even in growth markets like Africa and the Middle East—means the industry is no longer limited by regional boundaries. With our proven track record in these markets and focus on compliant, adaptable hardware, we’re excited to be part of this growth, helping retailers of all sizes embrace technology that drives success. This convergence of demand, innovation, and global reach makes the future of retail IT incredibly promising.