Please provide a description of your company in 50 words or less.
SATO America offers a wide array of technology solutions for retail. We are globally known for our shelf-edge labels and tags, RFID solutions, and high-performance printers. SATO delivers innovative start-to-finish retail solutions in hardware, consumables, maintenance management, and customized application software.

Why did you join RSPA?
Retail is one of the select verticals SATO focuses on, and we’ve heard good things about RSPA from other members and attendees of RetailNOW.

What are the core values of your company?
SATO Powered On-Site expresses SATO’s promise to deliver operational innovations by understanding the essence of the issues with our own eyes and ears and making proposals that generate operational improvements across the supply chain for businesses in various industries.

What verticals do you serve?
Retail, Healthcare, Food Safety, Supply Chain, and Logistics

What products/services do you provide?
Thermal Printers- mobile, desktop, industrial, and RFID

Media-Labels, ribbons, and wristbands Software and Service

Name one fun fact that makes your company different from others.
SATO’s story begins in 1940 in Japan with a series of creative inventions, including the first handheld labeler and the world’s first thermal transfer printer.

What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging thing in recent years has been the retail industry’s ability to react to the pandemic.  Pivoting to omnichannel selling, quickly implementing new tech to do more with fewer workers, and getting closer relationships with customers despite less in-person interaction have been impressive to watch.  The retail industry is rapidly evolving, and as one of the world’s best RFID solution providers, SATO is at the forefront of that evolution.

Connect with us:

The best point of contact is Mike Walsh.
Email: mike.walsh@sato-global.com
Phone: 774-284-7268


<< Back to Spotlights