New Member Spotlight: Quality Systems Solutions

Please provide a description of your company in 50 words or less.
We provide full-service POS and IT solutions with 24/7 remote & onsite support from merchant accounts and POS systems to Full-scale IT solutions, to cybersecurity and surveillance. We solve problems before they start, respond fast when issues arise, and never use tech jargon.

Why did you join RSPA?
Connect, Learn, Contribute

What are the core values of your company?
Our core Values drive every element of our approach to serving your business:
– Your problem is our problem: We’re in it with you!
– Longevity: We think for the long-term, and our clients have been with us for decades.
– Urgency: If there’s an issue, you can trust us to respond – and fast.
– Commitment to quality: It’s not just about getting it done, it’s about getting it right!
– Continuity: The same technicians that we staff during our regular business hours are the same people who are on call after-hours.
– We know your name! You’ll always know who to call, and they’ll know you.

What verticals do you serve?
Restaurants, Retail, Food & Beverage, Grocery Chains, Liquor Stores, Delis. Expending to Healthcare, Legal, and Cannabis

What products/services do you provide?
End-to-end technology capabilities include:
– Point-of-Sale (POS) Systems. We install, configure, and support leading POS systems for retail and hospitality businesses. From Clover to custom setups, we ensure your transactions are fast, secure, and reliable. We specialize in POS selection, software setup, payment processing integration, and ongoing support.
– IT Hardware & Device Management. We supply and support business-grade laptops, desktops, printers, and peripherals. We ensure every device is properly configured, secured, and optimized for your workflows.
– Network design & setup. From routers to Wi-Fi access points, we build reliable, secure networks. We handle design, cabling, configuration, and maintenance. We ensure uptime, speed, and security for both wired and wireless networks.
– Cybersecurity, Data Protection, and Security Camera Systems. We install and manage high-definition camera systems for indoor and outdoor use. Our solutions include cloud storage, motion alerts, mobile access, and compliance features. Protect your property with professional-grade surveillance systems tailored to your layout.
– Electronic Sign & Labels. We design, install, and train store staff ESLs to maximize operations efficiency, data accuracy, and time savings.

Name one fun fact that makes your company different from others.
Most of our customers “grow up” with us over nearly 5 decades. We are their go-to IT partner from day one, guiding them through startup, growing, and scaling phases by providing tailored POS and IT infrastructure design, implementations, on-going monitoring and support.

What is the most encouraging thing you see for the future of the retail IT industry?
The most exciting thing about the future of retail IT is how different technologies—like AI, edge computing, and omnichannel platforms—are coming together to reshape the industry. They’re turning retail into a smarter, more flexible, data-driven ecosystem, creating fresh opportunities for both retailers and the IT providers like us.