Please provide a description of your company in 50 words or less.
Kubbly is the conversational AI platform for restaurants, retail and e-commerce brands, turning one-time buyers into repeat buyers. One unified platform trained on your brand: customer intelligence, omni-channel marketing (Email, SMS, RCS), and secure AI agents taking orders and bookings across ChatGPT, Claude, iMessage, Google Messages and WhatsApp.
Why did you join RSPA?
We joined to work with the channel. Restaurants and retailers lose repeat business every day. Their customer data sits in systems that do not talk to each other, their marketing goes out generic and untracked, and their guests will not download another app.
We built Kubbly to fix that, and the resellers, VARs, and agents in this community already have the merchant relationships and trust to bring the fix to market. For partners, Kubbly is a new line item with no delivery burden. We also integrate with POS and reservation platforms and we look forward to building those strategic partnerships as well.
What are the core values of your company?
We sell outcomes, not technology. An operator does not need to understand how the system works. They need customers who come back and numbers they can show their leadership. We earn the leap of faith: our platform carries our clients’ brands, and we hold ourselves to results they can hang their hat on.
We stay hands on. We are two technical founders with PhDs and time at NASA, Amazon, and Goldman Sachs, and we still white-glove every client ourselves, from setup to results. We keep things simple because operators have enough on their plates, we build trust into the product, and we say things plainly.
What verticals do you serve?
- Restaurants
- ]Retail
- E-Commerce
- Clothing & Apparel
- Beauty & Cosmetics
- Home & Garden
- Subscriptions
- Health & Wellness
- Food & Beverage
- Luxury & Jewelry
- Sports & Fitness
- Pet & Animal
- Baby
- Retail
- Consumer Electronics
- B2B
What products/services do you provide?
Our product and services include:
1. Autonomous Marketing & Engagement: Automatically drafts, segments, and schedules personalized email, SMS, and RCS campaigns tied directly to revenue attribution, requiring only final approval from operators.
2. Interactive AI Agents: Operates verified, branded AI agents in native messaging apps (iMessage, Google Messages, WhatsApp). Customers can text back to view rich media, place direct orders, complete bookings, and pay directly within the chat thread, no extra apps or forms required.
3. RCS Platform & AI Partner Tools: Features full rich messaging service (RCS), a significant upgrade on SMS marketing that allows brands to become a verified contact in all customer’s phones and increase brand visibility across AI platforms.
4. Unified Data Infrastructure: Sanitizes, dedupes, and integrates customer data from existing stacks and Point-Of-Sale (PoS) systems and reservation platforms into a single source of truth.
5. Proven Performance: On average, we deliver up to 3–5x conversion rate increases, a 20% boost in repeat purchase rates, and over 2x digital revenue compared to baseline.*
Name one fun fact that makes your company different from others.
Our founding team’s resumes run through NASA, Amazon, and Goldman Sachs.
The hardest problem yet? Convincing telecom carriers that a 12-location dessert shop deserves the same verified, logo-in-your-texts treatment as a national airline. We won that argument, and now we win it for every client.
What is the most encouraging thing you see for the future of the retail IT industry?
Agentic commerce: Your customers’ personal AI agents and your brand’s agents will handle everyday retail sales between them.
Merchants who once hesitated to put AI in front of their guests now ask for it, because the results are measurable: more conversions, more repeat visits, more revenue they can attribute. And the rails are already installed. Every customer carries a messaging app and opens it more than anything else on their phone. Gen Z prefers messaging over every other way to reach a brand. Consumer behavior has already changed. Retail is finally catching up. All of it runs on the same foundation merchants need today: clean customer data, a verified brand presence, and trusted ordering in the channels customers already use.
The most encouraging part is that the resellers and ISVs in this community are positioned to bring that foundation to millions of merchants.
Connect with us:
The best point of contact is Piyush Jain.
Email: piyush@kubbly.com
Phone: +16076973450
