Please provide a description of your company in 50 words or less.
Kluck: Restaurant Management Simplified!
Trusted by QSR to 5-Star hospitality groups. Kluck is the gold standard for multi-location, multi-concept, and high-volume operations. Delivering best-in-class POS, KDS, online ordering, labor, reporting, inventory, and loyalty. All solutions in one platform.
Why did you join RSPA?
Kluck joined RSPA to connect directly with the leaders shaping retail and restaurant technology. RSPA sits at the center of the reseller and integrator network for this industry, exactly where the conversations about its future are happening.
Building great software is only half our job; the other half is getting it in front of the restaurants and multi-location groups that need it. Membership gives Kluck access to partners who can put us in front of customers at a pace that cold outreach can’t match.
RSPA’s research on sales compensation, pricing, and growth benchmarks also lets us validate our assumptions against real channel-wide data rather than our own samples. This is a valuable outside reference point for a company still scaling.
Ultimately, Kluck was founded on the idea that restaurant technology should be less fragmented. Joining the organization built to reduce fragmentation across the channel was a natural fit.
What are the core values of your company?
1. Customer First – White Glove Service on a gold star platform.
2. Simplify – We exist to make restaurant operations simpler, for a single location or a hundred.
3. Built for Scale
We design for multi-location, multi-concept, and high-volume operators.
4. One Platform, Less Fragmentation
We believe restaurant technology should work as one system, not a patchwork. The industry is stitched together with too many disconnected tools.
5. Partner, Don’t Just Sell
Our growth depends on the success of the operators, resellers, and integrators we work with. We invest in real relationships, not just transactions.
What verticals do you serve?
Kluck serves QSR through 5-star hospitality, with particular strength across multi-location, multi-concept, and high-volume restaurant operations.
Functionally, Kluck integrates POS, inventory, loyalty, marketing, scheduling, and reporting into one platform, and covers Front of House (tableside ordering, handheld POS, tip pooling, scheduling, pay-at-table), Back of House (KDS, inventory tracking, labor scheduling, recipe management), and guest-facing tech (menu boards, self-ordering kiosks
What products/services do you provide?
POS & KDS
Labor & Scheduling with Employee access portal
World class Reporting & Analytics
Inventory & Recipe Management
Online Ordering
Loyalty & Gift Card Programs
Extensive Menu Management
Dynamic Menu Boards & Drive Thru Boards
Built in Marketing & Website
Front of House
Tableside ordering, handheld POS, pay-at-table technology, tip pooling
Back of House
Kitchen display systems, inventory tracking, recipe/menu management, labor scheduling, and employee portal
Guest-Facing Technology
Self-ordering kiosks, digital menu boards, smart/filterable online menus (allergen and dietary filtering) QR Ordering.
AI Layer
“Karla,” AI assistant is real-time performance dashboards, forecasting, allergen intelligence, and staff optimization insights.
Name one fun fact that makes your company different from others.
We are actual restaurant owners and operators solving problems first. Kluck wasn’t built by outside tech developers guessing at restaurant pain points. That “built in the trenches” origin is why the platform emphasizes practical, everyday fixes (like consolidating 16 different system logins into one dashboard).
What is the most encouraging thing you see for the future of the retail IT industry?
At Kluck, we are most encouraged for the future of the retail IT industry because of the informed and educated operators, partners, and infinite possibilities.
Connect with us:
The best point of contact is Angela Ellingsworth.
Email: aellingsworth@getkluck.com
Phone: 941-536-9421
