Please provide a description of your company in 50 words or less.
Online Orders Now provides sophisticated restaurant online ordering software and mobile apps with seamless POS integration. Since 2006, their intuitive interfaces and exemplary customer service have helped restaurants boost sales, reduce waste, increase market penetration, and improve customer satisfaction by acting as an invisible extra cashier.
Why did you join RSPA?
At Online Orders Now, we have been providing exceptional restaurant online ordering software and seamless POS integrations since 2006. We joined the RSPA because we recognize the immense value of being part of North America’s premier community for retail technology ISVs, VARs, and vendors.
Our core mission is to help restaurants boost sales, reduce waste, and improve customer satisfaction through intuitive technology that acts as an invisible extra cashier. The RSPA aligns perfectly with this goal by providing us with a platform to forge strategic partnerships. Through the RSPA Solutions Center and the Member Directory, we can connect directly with VARs and other technology providers to expand our integration capabilities and bring our solutions to a wider market.
Furthermore, the RSPA gives us a powerful voice. By participating in the ISV community, contributing to the Newsroom, and sharing our expertise through Community IQ, we can establish ourselves as thought leaders in the restaurant technology space. Ultimately, joining the RSPA allows us to stay at the forefront of industry innovation, collaborate with like-minded professionals, and continue delivering up to $50k in additional revenue for the restaurants we serve.
What are the core values of your company?
At Online Orders Now, our core values are built around empowering restaurants to thrive in a digital-first world. Since 2006, everything we do has been guided by four foundational principles:
Seamless Integration: We believe technology should simplify operations, not complicate them. Our commitment to seamless POS integration ensures that our software acts as an invisible extra cashier, reducing friction for restaurant staff and eliminating costly errors.
Exceptional Customer Service: We pride ourselves on enthusiastic, hands-on support. Our seasoned team doesn’t just hand over software; we actively transform menus into intuitive online applications and stand by our clients to ensure their ongoing success.
Profitability and Growth: We are driven by our clients’ bottom line. Our goal is to make restaurants the most profit possible. We value tangible results, focusing on delivering immediate increases in order volume, higher average ticket amounts, and lower net costs.
Simplicity and Customization: We value the user experience on both sides of the counter. We provide simple yet powerful interfaces that allow customers to fully modify their food choices to suit their distinct preferences, ensuring high satisfaction and repeat business.
What verticals do you serve?
Online Orders Now specializes in serving the food service industry, with a primary focus on the restaurant vertical. Our advanced online ordering software and mobile web app are purpose-built to meet the unique demands of restaurant owners and operators across a wide range of dining concepts. We serve full-service restaurants, quick-service and fast-casual establishments, franchise operations, and independent eateries of all sizes. Our platform is equally effective for specialty concepts such as wings and grill restaurants, seafood establishments, and catering-focused operations, as evidenced by the diverse clientele we have supported since 2006. A key differentiator is our broad POS compatibility. We integrate seamlessly with most major point-of-sale systems used across the restaurant industry, from Aldelo and MicroSale to DinerWare and beyond, making our solution adaptable to virtually any food service environment.
Additionally, through our additional products, we extend our reach to restaurant groups and franchises seeking scalable, branded digital menu and ordering solutions. Whether serving a single-location neighborhood diner or a multi-unit franchise, Online Orders Now delivers the technology and support to drive profitability across the entire food service vertical.
What products/services do you provide?
Online Orders Now provides a comprehensive suite of digital ordering solutions designed exclusively for the restaurant and food service industry. Our core offerings include:
Online Ordering Software: A fully integrated ordering system that connects directly with a restaurant’s existing POS, functioning as an invisible extra cashier to increase order volume and reduce errors.
Restaurant Websites with Mobile Web App: Custom-branded websites that include a mobile web app, giving customers a seamless, device-optimized experience with social media integration, Google Maps, embedded video, and SEO optimization.
Catering Menus: Dedicated ordering pages designed for customers placing large catering orders online.
Mobile Kiosk Ordering: A flexible, mobile-friendly kiosk solution that brings self-service ordering to any restaurant environment without fixed hardware.
Food Truck Ordering: Online ordering built specifically for the unique needs of food truck operators, making it easy for customers to order ahead from anywhere.
QR Code Ordering: A contactless dine-in, pay-at-the-table solution where guests order and pay from their own personal device in their preferred language — no shared menus or communal screens required.
All products include 24/7 customer support and rapid setup.
Name one fun fact that makes your company different from others.
Here is a fun fact that sets Online Orders Now apart: we were the first online ordering provider to offer seamless, direct POS integration — and we have been perfecting it since 2006.
While many competitors rely on tablets, workarounds, or manual order entry that interrupt a restaurant’s workflow, Online Orders Now built its technology from the ground up to communicate directly with a restaurant’s existing point-of-sale system. The result is an experience that works like an invisible extra cashier — orders flow in, get processed, and reach the kitchen without a single staff member having to lift a finger.
Nearly two decades later, that same pioneering spirit drives everything we do. From being first to introduce polygonal delivery mapping and phone number-based ordering, to now offering a fully contactless dine-in experience through Mr. Menu where guests order in their own language from their personal phones — we do not just follow industry trends, we set them.
At Online Orders Now, innovation is not a buzzword. It is our 20-year track record.
What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging thing we see for the future of the retail IT industry is the accelerating shift toward truly personalized, frictionless consumer experiences — and the technology infrastructure being built to support it.
For years, the restaurant and food service sector lagged behind retail in adopting smart, integrated technology. That gap is closing fast. Consumers now expect to order on their own terms — in their own language, on their own device, at their own pace. The demand for contactless, mobile-first solutions is not a trend; it is a permanent behavioral shift that is reshaping how restaurants operate and compete.
What excites us most is that this shift creates enormous opportunity for innovative ISVs like Online Orders Now. As POS systems become more open and integration-friendly, and as AI-driven personalization and multi-lingual capabilities become standard expectations, companies that have been building toward this future for nearly two decades are uniquely positioned to lead.
We also include old fashioned customer service ideals built into our everyday practices.
The future of retail IT is one where technology becomes invisible — seamlessly connecting restaurants and their customers. That is exactly the world Online Orders Now has been building since 2006.
Connect with us:
The best point of contact is Mindy Page.
Phone: 813-549-7010 Opt. 4
Email: mindy@onlineordersnow.com
