RALEIGH, NC – The Retail Solutions Providers Association (RSPA) recently announced the hiring of Heather Monroe-Broussard as a Member Services Manager. Broussard, who has 22 years of experience in the restaurant and hospitality technology industries, will work alongside the RSPA Member Services Team of Peggy Fry, Nicole Greene, and Chris Arnold.
“I’m truly excited to join the RSPA team,” Broussard said. “From the start, it’s been clear that this is a genuine, supportive organization with a culture rooted in connection and collaboration. That alignment with my passion for networking and bringing people together makes this role especially meaningful. My past experiences across retail, hospitality, and technology have led me here, and I’m grateful to be part of an association that’s so committed to helping its members succeed at their fullest potential.”
“We’re thrilled to have Heather as part of Team RSPA,” said Jim Roddy, RSPA President & CEO. “She’s a great fit for the culture of our team and our community – friendly, outgoing, and passionate about helping others. Her experience as a small business owner, startup executive, and team leader in the verticals most relevant to our members also makes her a great fit for the RSPA community.”
As an RSPA Member Services Manager, Broussard will play a key role in helping retail IT VAR, ISV, and vendor members build relationships that accelerate their success. Broussard’s addition to the RSPA team is significant as she will help deliver RSPA White Glove Service by personally engaging with members to understand their goals and challenges, then connecting them with the right RSPA resources, member benefits, and peers to support their continued growth.
Broussard resides near Austin, TX, with her husband Shane, son Bishop, and their dog, Avery. In her free time, she enjoys swimming, boating, and listening to live music at an old Texas dance hall.
Learn more about Heather in this brief video she recorded shortly after joining the RSPA. To connect with Heather directly, email HBroussard@GoRSPA.org or call 704-940-4262.
About RSPA (Retail Solutions Providers Association)
The RSPA is North America’s largest community of VARs, software providers, vendors, and distributors in the retail, restaurant, and grocery verticals. The mission of the RSPA is to accelerate the success of its members in the retail technology ecosystem by providing knowledge and connections. The organization offers member-to-member warm introductions, education, legal advice, industry advocacy, and other services to assist members with becoming and remaining successful. RSPA is most well-known for its signature events, RetailNOW and Inspire, which provide face-to-face learning and networking opportunities. Learn more by visiting www.GoRSPA.org.
