RSPA Academy On Demand -

Platinum Partners

Thank You RSPA Partners for your continued support of RSPA education, events and initiatives. The RSPA Partnership program offers the opportunity to sponsor single and/or multiple events throughout the calendar year. Click here to learn more about how your company can become a partner.

On-Demand Library ( Non-Member Access)

Login to View Navigating the Restaurant Revitalization Fund

Login to View Networking Session: Marketing Best Practices Emerging from 2020

Login to View Networking Session: Connecting Culture to Business Results

Login to View Networking Session: Employee Ownership Expansion

Login to View Networking Session: Customer Service Considerations, Post COVID-19

Login to View RSPA Effective Business Development Tactics for VAR & ISVs

Login to View Selling to Merchants with Adaptations for the Modern Market

Login to View Protecting Your Pipeline in an Uncertain Economy

Login to View What You Need to Know About Cyber Insurance

Login to View VAR/ISV Security Best Practices

Login to View Data Privacy - CCPA Implementation and Other State Privacy Laws

Login to View Remaining Customer Centric in the Post COVID-19 Era

Login to View Enabling Customer Success with Programs Outside the Surcharge Challenge

Login to View Customer Visits – Legal and Safety Considerations

Login to View Cannabis 101 – Understanding the Opportunity

Login to View Building & Managing A VAR Channel

Login to View Connecting Culture to Business Results

Login to View Retail Trends and New Technologies Emerging in Post COVID 2020

Login to View AI & Facial Recognition – Implications for Retail Technology

Login to View Virtual Restaurants – Driving Revenue and Maximizing Margins

Login to View 5G and Mobility

Login to View New Marketing Best Practices Emerging from 2020

Login to View Transform your Marketing with Story Brand

Login to View Marketing Secrets of Successful ISVs

Login to View What's New (and What Works Best) in Email Marketing

Login to View RSPA Trusted Advisor Ep. 4: Building a Company Culture with Pinnacle’s Michelle MacKeith and Vigilix’s Colin Martin

Login to View RSPA Trusted Advisor Ep. 10: Special W2W Episode on Work/Life Balance

Login to View RSPA Trusted Advisor Ep. 12: VAR Leadership Transitions with DCR’s Blake Gillum and Skurla’s Thomas Greenman

Login to View RSPA Trusted Advisor Ep. 2: VAR and ISV Marketing with CBS NorthStar’s Jeremy Julian and BlueStar’s James Korte

Login to View RSPA Trusted Advisor Ep. 3: VAR and ISV Business Development with Spark’s Jason Cowan and Vend’s Jake West

Login to View RSPA Trusted Advisor Ep. 9: Stellar Personal Customer Service with Value Systems’ Kevin McGrath and Worldpay’s Mic McGrath

Login to View RSPA Trusted Advisor Ep. 8: Transitioning from VAR to ISV with GBT’s Danny Hernandez and OpSuite’s Brett Bennett

Login to View RSPA Trusted Advisor Ep. 5: From Startup to Sustained Success with Melanie Tawil of VAR SwipeTrack Solutions

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Saturday – August 1, 2020
RSPA Board Meeting	9:00A – 5:00P
Implementing an Effective Sales Management Program Key Components to Driving Results and Productivity of Sales Teams Download Video Download Audio Only	Dave Menton
Learning From Another’s Forensic Engagement Download Video Download Audio Only	Adam Perella
Meet the Modern Marketer: Content Marketing Key Concepts Download Video Download Audio Only	Mark Fraker and James Korte
Things You Can Do Right NOW to Improve the Value of Your Business Download Video Download Audio Only	Tom Bronson

Branch tracks
8 Key Drivers of Business Value Download Video Download Audio Only	Jim Kahrs
Best Practices for Qualifying your Prospects Download Video Download Audio Only	Phil McCarthy
Building A Sustainable Sales Team in Times of Change Download Video Download Audio Only	Chris Lybeer
Capital For Business Growth Download Video Download Audio Only	Jon Engleking
Delivering the Right Content Download Video Download Audio Only	Stephen Bergeron
Expect Change For Success Download Video Download Audio Only	Mark Schulze
Hijacking Customer Success Download Video Download Audio Only	Butch Langlois and Jake West
How to Create an Effective Sales Compensation Plan Download Video Download Audio Only	P.J. Tierney
Innovation as the Key to Success Download Video Download Audio Only	Mark Paley
Innovative and Simple Solutions for SMB Payments Download Video Download Audio Only	Jim Parkinson
Marketing In The Digital Age Download Video Download Audio Only	Stephen Bergeron
Merging Payments and the Ideal Customer Experience Download Video Download Audio Only	John Arato
Practical Customer Service Tools Download Video Download Audio Only	Andrew Bourne
Put On Your Own Mask Before Helping Others – Critical Security Controls for Resellers Download Video Download Audio Only	Nathan Sweaney
There is No Silver Bullet -Why Multi-Layer Security Strategies are Critical to Success Download Video Download Audio Only	John Ayers
VAR & ISV Secrets to Maximizing Your Vendor Partner Relationships Download Video Download Audio Only	Moderated by Jim Roddy
Win More Business by Selling 24.7.365 with Marketing Automation Download Video Download Audio Only	Jeremy Julian

Breakouts
Balancing Retail, Hospitality and Security (Slides Unavailable) Download Video Download Audio Only	Michael Weaver
Blocking Breaches with Blockchain Download Video Download Audio Only	Dee Duncan
Cloud or Client Server – A Winning Recipe For Each Download Video Download Audio Only	Bob Bauer
Credit Card Processing 101 – Winning Strategies for the Convergence of Industries Download Video Download Audio Only	Dan Brattland
Innovating as an SMB Reseller Download Video Download Audio Only	Alan Outlaw
Keeping Your Top Talent Download Video Download Audio Only	Chelsey Paulson
Positioning VAR Businesses for SMB Success Download Video Download Audio Only	Jeff Riley and Chris Rumpf
The Challenge of Implementing Saas Download Video Download Audio Only	Andrew Warker
The Voice of the Customer Download Video Download Audio Only	Ansley Hoke
Unlocking the Hidden Value of Recurring Revenue Download Video Download Audio Only	Chad Carr

$50	1 individual*
$75	2 individuals of the same company*
$100	3+ individuals of the same company (best value)*

Time	Function
6:00pm – 7:00pm	Open Networking & Tabletops Open Bar & Passed hors d’oeuvres
7:00pm – 7:10pm	RSPA Welcome & Intro RSPA President & CEO: John Kirk
7:10pm – 7:55pm	Guest Speaker Michael Leblanc
8:00pm – 8:55pm	Open Networking & Tabletops Hockey Hall of Fame Games
8:55pm – 9:00pm	Closing RSPA Canadian Committee Chair: Paul Leduc

RSPA Academy On Demand

Platinum Partners

On-Demand Library ( Non-Member Access)

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