BlueStar Nation Podcast: IHL Group’s Greg Buzek on the Retail Returns Crisis

Retail returns have ballooned into a $1.9 trillion challenge, now outpacing sales growth for many brands. By prioritizing frictionless, free returns, the industry has conditioned consumers to overbuy, creating a massive strain on inventory management and supply chain efficiency.

In this episode of the BlueStar Nation Podcast, BlueStar’s Dean Reverman and John Martin talk with retail expert Greg Buzek of the IHL Group to break down the data behind this “hidden business.”

Follow this link to access the episode:
BlueStar Nation Podcast: IHL Group’s Greg Buzek on the Retail Returns Crisis