In Episode 28 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Kyle DeWitt, ScanSource’s Vice President of Technical Services, and Brenda McCurry, Vice President of Merchandising for ScanSource POS and Barcode. DeWitt and McCurry discuss the retail IT Total Solution Provider technology stack, how to transition to complete offerings without wrecking your cash flow, and effective tactics for marketing and selling your total solution.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is a content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.

Watch Episode 28 now:

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Jim Roddy is the Vice President of Sales & Marketing for the Retail Solutions Providers Association (RSPA). He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as an RSPA board member, one term as RSPA Chairman of the Board, and several years as a business coach for VARs, ISVs, and MSPs. Jim is regularly requested to speak at industry conferences and he is author of The Walk-On Method To Career & Business Success and Hire Like You Just Beat Cancer. For more information, contact JRoddy@GoRSPA.org.