RSPA Trusted Advisor Ep. 19: What Will Retailers and Restaurants Look Like After COVID-19?

In Episode 19 of “The Trusted Advisor,” the RSPA’s Jim Roddy interviews Dave Kasinetz, Vice President of Sales at reseller Advanced Hospitality Systems, and Vaughan Fergusson, founder of retail ISV Vend, about the future of the retail and restaurant verticals after the COVID-19 crisis. Among the topics discussed are anticipated short- and long-term changes in both markets, pandemic-related innovations that are expected to become permanent, and key technologies retail and restaurant VARs should embrace over the next 12 months.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is a content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at

Watch Episode 19 now:

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Jim Roddy is the Vice President of Sales & Marketing for the Retail Solutions Providers Association (RSPA). He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as an RSPA board member, one term as RSPA Chairman of the Board, and several years as a business coach for VARs, ISVs, and MSPs. Jim is regularly requested to speak at industry conferences and he is author of Hire Like You Just Beat Cancer. For more information, contact