RSPA Trusted Advisor Ep. 16: Retail IT Community Roundtable on COVID-19 (Session 4)

This special episode of “The Trusted Advisor” features a fourth Retail IT Community Roundtable on COVID-19 hosted by the RSPA. VARs, ISVs, vendors, and distributors in the restaurant, retail, and grocery verticals share strategies and tactics for best dealing with this crisis. Among the roundtable topics members discuss are pursuing new federal government resources through programs such as the CARES Act and PPP (Paycheck Protection Program), adjusting sales/marketing approaches during the COVID-19 crisis, and adapting staffing levels and service tactics during this pandemic.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is a content series designed specifically for point of sale resellers and software developers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at

Watch Episode 16 now:

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Jim Roddy is the Vice President of Marketing for the Retail Solutions Providers Association (RSPA). He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as an RSPA board member, one term as RSPA Chairman of the Board, and several years as a business coach for VARs, ISVs, and MSPs. Jim is regularly requested to speak at industry conferences and he is author of Hire Like You Just Beat Cancer. For more information, contact