In Episode 145 of “The Trusted Advisor,” RSPA CEO Jim Roddy talks with RSPA General Counsel Atty. Jill Miller about why VAR and ISV leaders need to understand the important difference between legal interpretations and personal opinions. Miller also provides an update on the latest news related to surcharging and cash discounting.

“The Trusted Advisor,” powered by the Retail Solutions Providers Association (RSPA), is an award-winning content series designed specifically for retail IT VARs and software providers. Our goal is to educate you on the topics of leadership, management, hiring, sales, and other small business best practices. For more insights, visit the RSPA blog at www.GoRSPA.org.

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Full episode transcript via Apple Podcasts:

00:00:06.734 –> 00:00:14.474
Roddy: Welcome to another edition of The Trusted Advisor podcast and video series powered by the Retail Solutions Providers Association.

00:00:14.474 –> 00:00:19.954
Roddy: Our goal on the pod is to accelerate the success of today’s and tomorrow’s leaders in the Retail IT channel.

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Roddy: I’m Jim Roddy back with you again.

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Roddy: Thank you so much for joining us.

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Roddy: Today on the podcast, we have a return guest making her record 13th appearance on The Trusted Advisor is RSPA General Counsel Attorney Jill Miller.

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Roddy: Welcome back, Jill, and welcome to lucky episode number 13.

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Miller: Terrific.

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Miller: Thank you so much for having me again, Jim.

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Miller: I appreciate it.

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Roddy: You betcha.

00:00:41.514 –> 00:00:42.534
Roddy: Happy to do it.

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Roddy: For those who don’t know Jill, she is a partner in Detroit-based law firm Bodmin PLC.

00:00:47.754 –> 00:00:54.234
Roddy: She serves as RSPA legal counsel since 2020, providing advice to all members, especially VARs and ISVs.

00:00:54.234 –> 00:01:02.914
Roddy: That advice is available at no extra charge to RSPA members through phone calls, emails, video chats, and in-person meetings at RSPA events.

00:01:02.914 –> 00:01:22.914
Roddy: So Jill’s been engaged in our industry for several years, counseling clients on subjects like data privacy, cybersecurity, card processing, mobile payments, ACH, electronic fund transfers, virtual currencies and more, and her sessions on cash discounting, surcharging, dual pricing, the past few years at retail now were big hits.

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Roddy: And Jill, can I flatter you with one more comment from one of our members?

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Miller: Of course, yes.

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Roddy: So, this is from Tim Flockman of BPOS.

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Roddy: He said, as our company entered a growth phase, the volume of contracts became overwhelming, pulling focus from the core business, partnering with attorney Jill Miller through RSPA’s legal services, gave us peace of mind with reduced risk, and freed me from being buried in contract work.

00:01:45.414 –> 00:01:54.054
Roddy: This not only saved countless hours, but also prevented costly mistakes, allowing me to focus on growth while sleeping better at night, knowing we had sound counsel.

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Roddy: So, RSPA will save you time and money, and we will help you sleep better at night if you work with Jill.

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Roddy: So, very nice to hear, Jill.

00:02:02.194 –> 00:02:03.054
Miller: Oh, you know what?

00:02:03.054 –> 00:02:05.374
Miller: I’ve just had so many members.

00:02:05.374 –> 00:02:10.414
Miller: I remember meeting Tim in person at RetailNow.

00:02:10.414 –> 00:02:15.434
Miller: When we were in Paris, we had talked on the phone and seen each other.

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Miller: But it’s just wonderful to be able to go to the events and then meet people and deepen the relationship and the knowledge about their business and it’s just a great group of people we have here at the RSPA.

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Miller: The members are amazing.

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Roddy: Amen.

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Roddy: Amen.

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Roddy: A hundred percent.

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Roddy: Everything you said there.

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Roddy: So all right, well, let’s get to the meat of our conversation.

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Roddy: What we’re going to talk about today is the concept of legal interpretation.

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Roddy: And so we want to have that conversation today because some RSPA members here you say on stage at those events, my interpretation, they might think it’s just you giving your personal interpretation, but it’s a legal interpretation which is different.

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Roddy: So for the business leaders in our audience, can you explain the difference between your legal interpretation and my personal opinion or interpretation?

00:03:04.574 –> 00:03:08.734
Roddy: And why is that important for those business leaders to understand the difference?

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Miller: Well, I think first of all, as a lawyer, we have an obligation to provide advice and input on matters that require research, that require expertise, years of sort of doing things, knowing where to find information about a particular topic.

00:03:38.194 –> 00:03:57.414
Miller: And so when I get on stage and talk about credit card surcharging, dual pricing, cash discounting, I think a lot of people want me to say, this is absolutely, positively, the way that these rules are interpreted, or these laws are interpreted.

00:03:57.414 –> 00:04:09.134
Miller: And they might have a conversation with a member over coffee, and that member might say, well, in my opinion, this is the way that cash discounting works.

00:04:09.134 –> 00:04:17.574
Miller: And then I’m on the stage saying, in my opinion, this is my interpretation of a particular rule or law.

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Miller: And the issue is that it’s not black and white, right?

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Miller: I mean, I loved my undergrads in accounting, and I loved it, right?

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Miller: Because you have debits and credits, and at the end of the day, everything tallies out to zero, and you move on.

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Miller: But in the law, and in the interpretation of rules, and statutes, and case law, and all the other sort of resources we use to, to provide input to our clients is, you know, all of that together is really what supports when I make a statement on the stage.

00:04:56.514 –> 00:05:17.994
Miller: And unfortunately, when we’re interpreting the card brand rules, for example, there are, you know, there’s not this, you know, 10-page sort of dissertation of what all the different situations that can occur when it comes to a surcharge.

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Miller: And furthermore, the card brand rules don’t talk about dual pricing.

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Miller: They make one mention of it in a frequently asked question document, and actually it’s referred to as actually a cash discount, but it says you can either price for a cash discount, you can either list the card price or both prices.

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Miller: So, you know, when I’m up there, I’m trying to provide to the group a reasoned, educated, researched analysis of the rules and the state laws and the federal laws to the best of my ability.

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Miller: It’s not, I think, that you should do, it seems reasonable, right?

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Miller: I mean, so I really…

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Roddy: Give it a shot.

00:06:15.594 –> 00:06:16.454
Roddy: Yeah, see how it goes.

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Miller: And so, you know, as a lawyer, I am a, I am conservative because I want to be sure that, you know, I can point out the things that could go wrong, and or how maybe it could be interpreted differently by a card organization or a state.

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Miller: So it’s really about a thoroughly researched and review of all the materials that are available about a particular topic.

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Miller: So I think that’s it in that shell, sort of what varies between my interpretation and having coffee with someone who might have actually, you know, done as much research as I have.

00:07:06.234 –> 00:07:10.314
Miller: You know, I am a legally trained lawyer.

00:07:10.314 –> 00:07:12.634
Miller: I’ve been practicing for 20 years.

00:07:12.634 –> 00:07:19.114
Miller: I feel confident in my ability to leave no stone unturned.

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Miller: And so, and sometimes people find an answer and think that’s good enough for me and don’t realize what they don’t know.

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Roddy: Yes.

00:07:26.714 –> 00:07:26.914
Roddy: Yes.

00:07:26.914 –> 00:07:30.074
Roddy: And like you said, there’s a lot there’s gray areas.

00:07:30.074 –> 00:07:33.434
Roddy: And if you look, you know, there’s some in law that is just black and white, right?

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Roddy: Like it’s settled, there’s all sorts.

00:07:36.074 –> 00:07:42.014
Roddy: But with, you know, we talk about surcharging and, you know, cash discount, dual pricing, all that kind of stuff.

00:07:42.014 –> 00:07:43.894
Roddy: That’s in the grand scheme of things relatively new.

00:07:43.894 –> 00:07:48.954
Roddy: And even just electronic payments is still relatively new in the grand scheme of right.

00:07:48.954 –> 00:07:51.314
Roddy: Like it wasn’t written in the Ten Commandments, right?

00:07:51.314 –> 00:07:54.654
Roddy: You know, it’s a fairly recent thing.

00:07:54.654 –> 00:08:02.494
Roddy: And so is that part of it as well is it’s an element of, hey, the question you’re asking me, there might be some nuances to your exact situation.

00:08:02.834 –> 00:08:07.634
Roddy: And I don’t have like 50 examples of settled case law to be able to refer to.

00:08:07.634 –> 00:08:15.454
Roddy: And that’s what makes it more open to interpretation, not just by you, but also like a judge who might be ruling auditor, some regulatory body.

00:08:15.454 –> 00:08:16.894
Roddy: Is that an element of this as well?

00:08:16.894 –> 00:08:21.434
Roddy: There’s so many things stacked up that make it gray, that that’s kind of the world that we live in.

00:08:21.434 –> 00:08:29.174
Roddy: And so you can give people some guidance, but it’s way less frequent that something is settled case law in the electronic payments world.

00:08:29.174 –> 00:08:30.214
Roddy: Is that a fair way to put it?

00:08:30.654 –> 00:08:31.294
Miller: Absolutely.

00:08:31.294 –> 00:08:38.074
Miller: I mean, we know it wasn’t until 2013 that the card brands finally came out and based on a settlement, right?

00:08:38.074 –> 00:08:40.714
Miller: That they were forced to permit surcharging.

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Miller: And then the state laws, those have been evolving and changing over the last 12 years.

00:08:48.434 –> 00:09:06.574
Miller: So it’s really and Visa doesn’t publicly announce the analysis that they go through for a particular merchant who gets fined, who’s maybe not complying accurately.

00:09:06.574 –> 00:09:14.174
Miller: So yes, it is definitely something that we don’t have a wide body of information to review.

00:09:15.774 –> 00:09:31.514
Miller: And so we’re just trying to take whatever Visa really is the leader here in providing from the card brand perspective, the information, and then following state laws as those evolve throughout the past decade.

00:09:31.514 –> 00:09:34.834
Roddy: And actually looking at the law, now here’s the best of my recollection to it, right?

00:09:34.834 –> 00:09:38.014
Roddy: You want to be able to review the law and compare the example.

00:09:38.014 –> 00:09:39.114
Roddy: So thank you for that.

00:09:39.114 –> 00:09:48.894
Roddy: So can you also discuss the nuances of an attorney like yourself offering a legal interpretation versus telling clients exactly what to do?

00:09:48.894 –> 00:09:52.994
Roddy: I know that’s how sometimes folks look to their legal counsel, right?

00:09:52.994 –> 00:09:59.434
Roddy: You and I meet on a regular basis, but I guess I understand from being around long enough, you don’t just say to your attorney, what should I do?

00:09:59.434 –> 00:10:03.114
Roddy: And then you go and write it down and go, okay, like that’s what my attorney told me to do.

00:10:03.114 –> 00:10:05.974
Roddy: You don’t like, you know, shut off your brain or wash your hands of it.

00:10:06.334 –> 00:10:12.454
Roddy: Can you talk about again, those legal nuances in that context?

00:10:12.454 –> 00:10:12.834
Miller: Yes.

00:10:12.834 –> 00:10:19.834
Miller: Well, I mean, my job is to advise and the client’s job is to decide.

00:10:19.834 –> 00:10:31.854
Miller: And so I find that my best work and the best outcomes come when I am in conversation with my clients, right?

00:10:31.854 –> 00:10:38.814
Miller: And talking to them about, you know, here are, you know, here are the things that, you know, from a legal perspective, right?

00:10:38.814 –> 00:10:40.834
Miller: That I believe to be true.

00:10:40.834 –> 00:10:46.534
Miller: But now let’s look at the contract and you tell me about what happens in real life, right?

00:10:46.534 –> 00:10:51.134
Miller: What are the, why is it that you, I’m just going to make something up.

00:10:51.134 –> 00:10:55.514
Miller: Why is it that you say you want a three year term and I’ve got a five year term, right?

00:10:55.754 –> 00:11:13.654
Miller: And so these are not, these are things that, you know, the client might say, well, I have found in my past, you know, 20 years of experience or five years, you know, that every time I submit this agreement to a contracting party, they always change it, you know?

00:11:13.654 –> 00:11:17.874
Miller: And so to me, if it has an auto renewal, that’s fine.

00:11:19.194 –> 00:11:45.134
Miller: So it’s really about me arming my client with all the information that they, I can provide about a particular topic and then them making the decision, because ultimately, the risk, financial, reputation, everything else, you know, lies with them and they have to deal with whatever consequences result from, and entrepreneurs, right, they’re fine making risk, taking risks, right?

00:11:45.134 –> 00:11:48.414
Miller: That’s sort of what separates them from me, right?

00:11:48.414 –> 00:11:54.594
Miller: I am a lawyer who really is risk averse at my personality.

00:11:55.294 –> 00:12:02.694
Miller: And so, but, you know, over the years, I’ve gotten comfortable with clients that are like, absolutely, I’m doing this, I’m going for it.

00:12:02.694 –> 00:12:04.214
Miller: I understand what you’re telling me.

00:12:04.214 –> 00:12:06.634
Miller: And I’m like, okay, let’s just have one more conversation.

00:12:06.634 –> 00:12:09.034
Miller: I want to make sure you fully understand.

00:12:09.034 –> 00:12:11.914
Miller: And then they’ll say, yes, I fully understand and this is what I’m doing.

00:12:11.914 –> 00:12:14.074
Miller: And I’m like, okay, great.

00:12:14.074 –> 00:12:16.134
Roddy: And tell me if there’s somebody, so thank you for that.

00:12:16.134 –> 00:12:17.774
Roddy: Somebody gave me this analogy one time.

00:12:17.774 –> 00:12:20.134
Roddy: This is kind of how I’ve thought about it.

00:12:20.134 –> 00:12:26.474
Roddy: If you’re driving, like the business owner is in the driver’s seat in a literal car, they’re pulling out of the traffic.

00:12:26.474 –> 00:12:30.914
Roddy: You know, sometimes you’ll ask your passenger, hey, can you look to the right for me and tell me what it is?

00:12:30.914 –> 00:12:40.234
Roddy: If you pull out of the traffic and you go and hit somebody and the police officer, you can’t say to them like, well, but the passenger told me is clear.

00:12:40.234 –> 00:12:45.634
Roddy: The cop would say, you are in the driver’s seat, you are responsible for pulling out.

00:12:45.634 –> 00:12:57.814
Roddy: Is that kind of how it works as well in terms of, again, when you’re giving advice, but you’re the passenger, you’re only giving advice that person has to make the business leader, who they’re the driver, they’re the ones who’s making the decision.

00:12:57.814 –> 00:12:58.974
Roddy: Is that accurate?

00:12:58.974 –> 00:13:00.054
Miller: That’s accurate.

00:13:00.054 –> 00:13:17.014
Miller: As a lawyer, it’s really important that you’re giving accurate advice, that you are giving reasons, substantiated input that the decision maker can rely on for their business.

00:13:17.914 –> 00:13:21.754
Miller: You know, when I’m driving, my husband’s always like, okay, my side.

00:13:21.754 –> 00:13:25.754
Miller: And I’m like, I don’t want to hear, okay, my side.

00:13:25.754 –> 00:13:27.234
Miller: Again, risk averse, right?

00:13:27.234 –> 00:13:28.994
Miller: I want to look myself.

00:13:28.994 –> 00:13:36.254
Miller: And I think that’s why a lot of our members do engage with lawyers, because it’s another perspective.

00:13:38.314 –> 00:13:51.474
Miller: It’s a reasoned and a substantiated input that then they can make the best decision for their business.

00:13:51.474 –> 00:13:57.934
Roddy: And to take that analogy one step further in terms of you have to have somebody who’s trusted and somebody has a really good view.

00:13:57.934 –> 00:14:02.374
Roddy: You and I are both originally from up north in the United States.

00:14:02.374 –> 00:14:05.534
Roddy: And we know in the winter, you can’t just look through the ice, right?

00:14:05.654 –> 00:14:12.474
Roddy: You’ve got to roll down your windows sometimes, even though it’s 10 degrees, to get a really good view in terms of what you’re seeing there.

00:14:12.474 –> 00:14:14.494
Roddy: So I’m sure that analogy will break down somewhere.

00:14:14.494 –> 00:14:26.754
Roddy: But it helps stick in my mind in terms of my responsibility as a business leader when I’m getting accounting advice or legal advice or something like that, you’ve got to run it through the filter and you can’t abdicate your decision making.

00:14:26.754 –> 00:14:31.734
Miller: Yes, and I feel oftentimes that I’m a Debbie Downer, that I’m always like, oh, man, this could happen.

00:14:31.774 –> 00:14:33.594
Miller: This is this, this is that.

00:14:33.594 –> 00:14:36.414
Miller: Think about this, think about that.

00:14:36.414 –> 00:14:44.014
Miller: But again, it’s just because I want to make sure that they know all the potential pitfalls of making a decision.

00:14:44.014 –> 00:14:44.734
Roddy: Very much.

00:14:44.734 –> 00:14:45.114
Roddy: Very good.

00:14:45.114 –> 00:14:46.914
Roddy: Well, I have one more question for you, Jill.

00:14:46.914 –> 00:14:52.454
Roddy: But first, we’re going to pause here to let the listeners and viewers know about the Retail Solutions Providers Association.

00:14:52.454 –> 00:14:58.874
Roddy: The RSPA is North America’s largest community of retail technology bars, software providers, vendors, and distributors.

00:14:58.874 –> 00:15:04.094
Roddy: To accelerate your growth through an RSPA membership, email membership at gorspa.org.

00:15:05.254 –> 00:15:11.214
Roddy: Also, we want to say thanks to these companies who support the RSPA community and make this podcast and video series possible.

00:15:11.214 –> 00:15:13.134
Roddy: Our Platinum Sponsors, Bluestar.

00:15:13.134 –> 00:15:18.154
Roddy: Our Gold Sponsors are Cocard, Epson, Heartland, and ScanSource.

00:15:18.154 –> 00:15:25.634
Roddy: And then finally, registration is open for Inspire 2026, the Retail IT Channel’s premier leadership conference.

00:15:25.634 –> 00:15:30.194
Roddy: RSPA Inspire is set for February 1st through 4th on the island of Kauai, Hawaii.

00:15:30.714 –> 00:15:42.554
Roddy: For more information, visit gorsp.org/inspire so you can experience networking Nirvana and you can hang out with Jill for a few days as well and pick her brain.

00:15:42.554 –> 00:15:56.614
Roddy: So, yes, so Jill, every time you and I talk, I always want to bring up the topic of surcharging, cash discounting, dual pricing and everything under that umbrella.

00:15:56.614 –> 00:16:01.494
Roddy: I was just at a conference last week, and that’s something that was discussed on a frequent basis.

00:16:01.494 –> 00:16:08.114
Roddy: So, what’s the latest you’ve been hearing about, again, surcharging cash discounting dual pricing?

00:16:08.114 –> 00:16:20.774
Miller: Well, first of all, in October of 2025, Visa put out new rules, 900 and some pages if you feel the need to take a perusal of them.

00:16:20.774 –> 00:16:30.294
Miller: But a couple of things that I noticed, it didn’t seem that the surcharge language had been changed, but I haven’t taken a deep dive.

00:16:30.294 –> 00:16:39.454
Miller: However, I did note that there are two schedules in there that talk about violations and fines associated with them.

00:16:39.454 –> 00:16:51.694
Miller: So, there’s a significant violation schedule that talks about the fines that a merchant or ultimately it’s the merchant gets fined or the acquirer gets fined and the merchant gets fined and they’ve got to sort of sort it out.

00:16:51.894 –> 00:17:09.594
Miller: And then also repeated violations schedule with various levels of fines if you’re found, if a merchant or an ISO who’s, you know, encouraging a merchant to not run a compliant surcharge program.

00:17:09.594 –> 00:17:14.534
Miller: So, you know, they’re setting out exactly what those fines are and they’re not going away.

00:17:14.534 –> 00:17:30.214
Miller: I mean, I’m still seeing and hearing from ISOs that their merchants aren’t listening and, you know, we’ve tried to provide them with training and then they continue to, you know, not comply with the rules.

00:17:30.214 –> 00:17:33.574
Miller: So again, it’s not going away.

00:17:33.574 –> 00:17:44.314
Miller: And, you know, another thing that I talked about, I think at the Retail Now was about this California and Minnesota drip pricing laws.

00:17:44.314 –> 00:17:49.174
Miller: And again, people have said to me, come to me and say, well, I know I can’t surcharge in California.

00:17:49.874 –> 00:17:52.774
Miller: And that’s incorrect.

00:17:52.774 –> 00:18:02.634
Miller: You can surcharge underneath this law because it’s not an automatic fee because a consumer can change their payment method and not incur the fee.

00:18:02.634 –> 00:18:13.574
Miller: So, you know, again, I think that’s another instance where there’s this big law and people might Google surcharging and they might come up with something that says, no surcharging in California.

00:18:13.574 –> 00:18:15.394
Miller: Well, that’s not true.

00:18:15.394 –> 00:18:24.074
Miller: So, you know, it’s really important to dig deep and really understand what the law actually says about.

00:18:24.074 –> 00:18:29.654
Miller: And there’s attorney general pages for both those states that talk in detail about this.

00:18:29.654 –> 00:18:30.794
Miller: So, it’s not just the law.

00:18:30.794 –> 00:18:37.094
Miller: Again, there’s other sort of supporting evidence about that a surcharge is permitted.

00:18:38.254 –> 00:18:38.714
Roddy: That’s great.

00:18:38.714 –> 00:18:41.294
Roddy: And it makes me think of a couple of things that you bring that up.

00:18:41.294 –> 00:18:45.674
Roddy: One is you always remind folks to go, like you mentioned, the Visa 900-page document.

00:18:45.674 –> 00:18:52.074
Roddy: Go to the original sources, not secondhand sources or rumors or here’s what I heard or something like that.

00:18:52.074 –> 00:18:54.774
Roddy: And it also makes me think tying in with our first subject.

00:18:54.774 –> 00:19:04.434
Roddy: There are times where people are asking you questions and they say, yeah, but this other guy doesn’t, he hasn’t been caught yet, so that means it’s okay.

00:19:04.434 –> 00:19:13.174
Roddy: And you’re saying, I’m just telling me what the law is saying, and my legal interpretation is what that person is doing, and that just means they haven’t been caught yet.

00:19:13.174 –> 00:19:17.174
Roddy: I guess is that fair to say, as well that’s oftentimes what comes up?

00:19:17.174 –> 00:19:18.954
Miller: I’ve had people chase me around.

00:19:18.954 –> 00:19:30.774
Miller: When I first started representing the RSPA, I had a couple of people chase me around the trade show floor, trying to convince me that their program was compliant.

00:19:30.774 –> 00:19:39.214
Miller: And I just kept saying, unless you can show me something else, what I’m looking at here on its face is that that is not compliant.

00:19:39.334 –> 00:19:46.874
Miller: So again, sometimes people don’t want to hear the interpretation also.

00:19:46.874 –> 00:19:47.154
Roddy: Sure.

00:19:47.154 –> 00:19:51.674
Roddy: And I’m friends with a psychotherapist, and so she didn’t share any specific information with me.

00:19:51.674 –> 00:19:56.754
Roddy: But she says, there’s a human condition where people say, hey, here’s what happened.

00:19:56.754 –> 00:19:58.634
Roddy: I’m in the right, right?

00:19:58.634 –> 00:20:02.394
Roddy: Like they’re looking for their therapist to say, yes, you’re darn right.

00:20:02.394 –> 00:20:05.434
Roddy: Sometimes a therapist says, here’s how you might be contributing to it.

00:20:05.434 –> 00:20:07.514
Roddy: And some people just don’t want to hear that, right?

00:20:07.594 –> 00:20:13.414
Roddy: We want, human beings want affirmation for the most part, you’re not paid to give affirmation.

00:20:13.414 –> 00:20:14.254
Miller: Right.

00:20:14.254 –> 00:20:26.894
Miller: I would say though that a majority of our members are open-minded, are interested in hearing about various programs and ways that people are doing it.

00:20:26.894 –> 00:20:31.994
Miller: And I do believe that the community is creative, right?

00:20:31.994 –> 00:20:40.974
Miller: That’s what entrepreneurs are and salespeople, they are creative and they can find solutions, right?

00:20:40.974 –> 00:20:43.554
Miller: To problems that maybe I haven’t thought of.

00:20:43.554 –> 00:20:55.974
Miller: So when those are presented to me, again, most people are open-minded and eager to hear a legal perspective on a particular program they’re running.

00:20:55.974 –> 00:20:56.394
Roddy: Yep.

00:20:56.394 –> 00:21:00.454
Roddy: And the conference I was at last week that talked about, again, the whole, you know, dual pricing thing.

00:21:00.454 –> 00:21:02.214
Roddy: They talked about this has been reviewed.

00:21:02.654 –> 00:21:03.734
Roddy: This is in line.

00:21:03.734 –> 00:21:05.114
Roddy: It meets all the standards.

00:21:05.114 –> 00:21:06.454
Roddy: And that is step number one.

00:21:06.454 –> 00:21:09.614
Roddy: Like, just don’t get hypnotized by all the potential revenue.

00:21:10.034 –> 00:21:15.534
Roddy: So, Jill, finally, how can RSPA members connect with you to discuss any legal issues?

00:21:15.534 –> 00:21:24.434
Miller: Well, they can email me at jmilleratbodmanlaw.com or they can call my office at 734-930-2499.

00:21:26.874 –> 00:21:32.414
Miller: And I would be happy to set up a chat, a phone call, a Zoom, whatever works.

00:21:32.414 –> 00:21:37.714
Miller: Or again, I’ll be at Inspire and I’ll be at Retail Now next summer.

00:21:37.714 –> 00:21:46.774
Miller: So I’m always eager to meet our members and provide any assistance that they think might be helpful for them and their business.

00:21:46.774 –> 00:21:47.174
Roddy: Very good.

00:21:47.174 –> 00:21:56.434
Roddy: And also the email for all your RSPA needs, if you email membership at gorspa.org, we’ll connect you with any one of our services, including a direct connection to Jill.

00:21:56.434 –> 00:21:58.974
Roddy: So well, that does it for this episode of the Trusted Advisor.

00:21:59.094 –> 00:22:06.514
Roddy: If you enjoyed our discussion, please be sure to subscribe to the RSPA YouTube channel and the Trusted Advisor podcast so you never miss an episode.

00:22:06.514 –> 00:22:11.014
Roddy: Before we go, big thanks again to Jill Miller for sharing her wisdom with us today.

00:22:11.014 –> 00:22:16.214
Roddy: Thanks also to RSPA Marketing Director Chris Arnold for his production work, Joseph McDade for our music.

00:22:16.214 –> 00:22:18.934
Roddy: And last but not least, thanks so much to you for listening.

00:22:18.934 –> 00:22:25.854
Roddy: Our goal at the RSPA is to accelerate the success of our members in the retail technology ecosystem by providing knowledge and connections.

00:22:26.234 –> 00:22:30.134
Roddy: For more information, please visit our website at gorspa.org.

00:22:30.134 –> 00:22:33.614
Roddy: Thanks for listening and goodbye everybody.