Please provide a description of your company in 50 words or less.
Universell is an all-in-one AI-powered business platform that integrates CRM, sales, marketing, payments, inventory, e-commerce, and customer management. With 100+ tools in one platform, Universell helps small and midsize businesses streamline operations, automate workflows, reduce technology costs, and accelerate growth across industries.
Why did you join RSPA?
We joined RSPA to introduce the Universell platform to the retail technology community, connect with potential partners, and build meaningful industry relationships. We look forward to collaborating with organizations that share our commitment to innovation while helping businesses simplify operations, improve efficiency, and achieve sustainable growth.
What are the core values of your company?
Universell’s core values are innovation, clarity, collaboration, growth, and integrity. We believe in empowering businesses with practical, connected solutions, communicating transparently, and building strong partnerships that create long-term value and sustainable success.
What verticals do you serve?
Universell serves businesses and organizations across payments, retail, hospitality, real estate, property management, banking, SaaS, and merchant services. Our platform helps unify operations, connect business data, automate workflows, and support growth for small and midsize businesses across these industries.
What products/services do you provide?
Universell provides an all-in-one AI-powered business platform with 100+ integrated tools for CRM, sales, marketing, payments, inventory, e-commerce, customer management, analytics, automation, and more. We help businesses streamline operations, reduce technology costs, improve efficiency, and manage more of their business from one connected platform.
Name one fun fact that makes your company different from others.
A one fact about Universell is that we bring 100+ business tools together in one AI-powered platform. Instead of managing separate systems for CRM, sales, marketing, payments, e-commerce, and operations, businesses can access everything through one connected dashboard.
What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging development is the rapid advancement of AI and intelligent automation. AI-powered personalization, predictive analytics, and agentic commerce have the potential to help retailers create more seamless customer experiences, optimize operations, strengthen decision-making, and build stronger, more sustainable businesses.
Connect with us:
The best point of contact is Michael Oz.
Email: michael@universell.us
Phone: 3053987568
