Please provide a description of your company in 50 words or less.
Online Orders Now has provided restaurants with a connected technology ecosystem for online ordering, custom websites, POS integrations, loyalty programs, payments, and operations since April 2007. Our merchant-first platform simplifies daily tasks, reduces technology costs, and helps restaurant teams save time, protect margins, and grow profitably.
Why did you join RSPA?
We joined RSPA to connect with trusted leaders across the retail and restaurant technology industry, strengthen strategic partnerships, and stay informed about emerging trends, standards, and best practices. As Online Orders Now expands from online ordering into a unified restaurant technology ecosystem, we value the opportunity to collaborate with POS providers, payment professionals, technology vendors, and other solution providers who share our commitment to merchant success.
RSPA offers the education, relationships, and industry insight needed to help us grow responsibly while delivering secure, reliable, and increasingly connected solutions. We also look forward to contributing our restaurant-focused experience, learning from other members, and building partnerships that simplify operations, protect margins, and create greater value for restaurant owners.
What are the core values of your company?
Our core values guide how we support restaurants, resellers, and industry partners:
Merchant-First: We respect restaurant owners’ time, protect their margins, and build solutions around real operational needs.
Partner Commitment: We operate entirely through our reseller network. We are committed to protecting those relationships and ensuring our partners receive ongoing residual revenue from the restaurants they bring to Online Orders Now.
Radical Simplicity: Restaurants are already complex. Our technology should be intuitive, connected, and easy for owners, managers, and staff to use.
Invisible Power: The best technology works seamlessly in the background, supporting daily operations without interfering with hospitality.
Growth Obsessed: We create tools that help restaurants operate efficiently, strengthen customer relationships, increase revenue, and grow profitably.
Since April 2007, these values have shaped our commitment to trustworthy service, practical innovation, and mutually beneficial long-term partnerships.
What verticals do you serve?
Online Orders Now primarily serves the restaurant, foodservice, and hospitality industries through our nationwide reseller network. Our solutions support a wide range of businesses, including quick-service restaurants, fast-casual concepts, full-service restaurants, cafés, coffee shops, bakeries, pizzerias, bars, food trucks, ghost kitchens, catering operations, and multi-location restaurant groups.
Our platform is designed to meet the needs of both independent operators and growing restaurant brands. We provide online ordering, custom websites, POS integrations, payments, loyalty programs, menu management, and other connected operational tools.
By working entirely through resellers, we also serve POS dealers, payment professionals, technology consultants, and other solution providers seeking to expand the value they offer foodservice merchants while building dependable residual revenue.
What products/services do you provide?
Online Orders Now provides a comprehensive suite of restaurant ordering and digital engagement solutions. Our products and services include:
• Branded online and mobile ordering
• Full and semi-integrated POS connectivity with automatic ticket printing
• QR-code dine-in ordering and pay-at-the-table solutions
• Custom restaurant websites and mobile web apps
• Integrated, customizable loyalty rewards programs
• Separate catering menus with specialized items, pricing, lead times, delivery areas, and ordering rules
• Integrations with DoorDash Drive, Uber Eats, and Uber Direct for third-party ordering and delivery fulfillment
• Administrative tools for managing pricing, descriptions, hours, holidays, delivery times, and availability
• Email, text, and fax backup notifications to help prevent missed orders
• Complete product support from real, knowledgeable people dedicated to helping our merchants and reseller partners
We provide these solutions entirely through our reseller network, helping partners expand their restaurant technology offerings while earning ongoing residual revenue from the merchants they bring to Online Orders Now.
Name one fun fact that makes your company different from others.
One fun fact that makes Online Orders Now different is that our technology may work like an “invisible cashier,” but our people and partnerships are anything but invisible. We operate entirely through our reseller network, collaborate directly with the POS companies behind our full integrations, and ensure our partners earn dependable residual revenue. When merchants or resellers need assistance, real, knowledgeable people answer the phone and help. Since April 2007, we have combined powerful restaurant technology with personal support and a partner-first approach that delivers better service for everyone.
What is the most encouraging thing you see for the future of the retail IT industry?
The most encouraging development in the future of the retail IT industry is the shift from disconnected products toward open, connected technology ecosystems. Merchants no longer want to manage multiple systems that cannot communicate with one another. They want ordering, payments, POS, loyalty, delivery, customer data, and operational tools to work together seamlessly.
This creates tremendous opportunities for POS companies, resellers, payment professionals, and software providers to collaborate instead of operating in silos. Better integrations and responsible automation can reduce manual work, improve accuracy, provide clearer business insights, and allow merchants to focus more attention on their customers.
We are especially encouraged that innovation does not have to eliminate personal relationships. The strongest technology will combine powerful automation with knowledgeable human support and trusted local partners. That balance will help merchants adopt new solutions confidently while giving resellers new ways to provide value and build sustainable recurring revenue.
Connect with us:
The best point of contact is Mindy Page.
Email: mindy@onlineordersnow.com
Phone: 813-549-7010 Opt. 4
