Please provide a description of your company in 50 words or less.
FliHy Inc empowers retailers, innovators, and retail specific product-driven enterprises with strategic advisory services. We craft customer-centric experiences, design omnichannel strategies, and harness Data & AI to optimize operations. Our expertise spans roadmap formulation, build vs. buy assessments, and future-ready solutions that drive sustainable growth across diverse customer segments.
Why did you join RSPA?
FliHy had joined RSPA to strengthen its position in the retail ecosystem. We are more interested in:
Visibility & Credibility: Establish FliHy as a trusted advisor and innovation partner within the retail technology community.
Networking & Partnerships: Connect with POS providers, technology innovators, and retail solution partners.
Thought Leadership: Share expertise on retail strategy, Data & AI, omnichannel, and customer experience innovation.
Market Access: Engage directly with retailers, VARs, and ISVs seeking digital commerce and next-gen solutions.
What are the core values of your company?
Customer-Centricity – We place shoppers and our clients’ customers at the heart of every solution.
Innovation – We embrace emerging technologies, creative thinking, and future-ready strategies.
Integrity – We act with transparency, trust, and accountability in every engagement.
Collaboration – We believe the best solutions emerge through shared insights and partnerships.
Excellence – We strive for quality, precision, and measurable impact in all that we deliver.
Agility – We adapt quickly to market shifts, helping clients stay ahead of change.
What verticals do you serve?
Primary- Retail ( Convenience Retail, Apparel Retail, Grocery Retail, Home Improvement , Specialty Retail)
Secondary
Consumer Goods
QSR
Hospitality
What products/services do you provide?
1) Advisory & Strategy
Retail strategy consulting and digital transformation roadmaps
Build vs. Buy assessments for platforms and solutions
Business model innovation and cost optimization guidance
2) Customer Experience Design
Research & design of immersive, frictionless, personalized journeys
Store experience transformation (in-store technologies, self-checkout, AR/VR)
Omnichannel experience design integrating digital + physical touchpoints
3) Data & AI Consulting
Customer data platforms and analytics
AI-driven personalization, loyalty, and engagement strategies
Generative AI for content, commerce, and decision intelligence
Operations optimization and efficiency improvement through AI
4) Strategy for Technology & Enablement
Digital commerce and unified commerce solutions
Mobility & IoT-driven retail experiences
Supply chain visibility and optimization solutions
Name one fun fact that makes your company different from others.
Unlike traditional advisory firms, we blend retail strategy with hands-on innovation labs,where ideas are prototyped, tested, and validated with real shoppers before scaling. It keeps our work practical, future-ready, and fun!”
We test many of our ideas by literally shopping like customers before bringing them to clients.
Our advisory sessions often look more like a startup lab than a boardroom sticky notes, prototypes, and shopper stories everywhere.
We love decoding Gen Z and millennial shopping habits—sometimes that means hanging out in stores, apps, or even the metaverse.
We speak both “retail” and “AI,” making us equally at home in a store aisle and a data lab.
What is the most encouraging thing you see for the future of the retail IT industry?
Retail industry is moving from “catching up with change” to actively shaping shopper experiences of the future. Cloud-native platforms, AI, and real-time data are no longer just “future possibilities” they’re being embedded into everyday retail operations. Here are few thing we see transforming Retail
AI-driven insights to help retailers personalize, predict, and optimize like never before.
Unified commerce is breaking silos, enabling consistent journeys across digital and physical channels.
Retailers are more open to experimentation, partnering with innovators instead of relying solely on legacy systems.
Connect with us:
The best point of contact is Hemanth Kumar.
Email: hemanth@flihy.ai
