Please provide a description of your company in 50 words or less.
Azilen Technologies is a RetailTech focused Product Engineering company helping ISVs and retailers design, modernize, and scale software solutions. Through our AI platform Azeon, we deliver intelligent automation across customer support, POS systems, and store operations, enabling retail businesses to improve efficiency, reduce costs, and accelerate innovation.
Why did you join RSPA?
The RSPA is the heartbeat of the retail technology ecosystem. As an engineering partner serving the entire ecosystem, including Inventory, Kiosks, and Logistics, we joined to collaborate with the Retail technology providers who are building the connected commerce of tomorrow. Our mission is to be the Engineering Engine for RSPA members, providing the specialized talent and expertise needed to integrate Agentic AI into their platforms.
What are the core values of your company?
At Azilen, our core philosophy is #WeArePROEngineers, This reflects our commitment to Product Ownership, Reliability, and Obsessive engineering quality.
Client Success as Our Own: We don’t just execute tasks, we own the product roadmap. We align our engineering with your business goals, if your POS or Kiosk solution doesn’t win in the market, we haven’t succeeded.
Innovation with Purpose: We avoid AI for the sake of AI. We focus on Enabling Technologies, building GenAI features that solve specific friction points in Hospitality and Retail workflows.
Transparency & Long-Term Partnership: We operate as a dedicated extension of your team, not a black-box vendor. We foster trust through open communication and shared architectural vision.
What verticals do you serve?
We serve the End-to-End Retail Ecosystem.
Retail & Hospitality Management: Supporting Retailers & ISVs in Point of Sale (POS), Restaurant Management, and Guest Experience platforms.
Supply Chain & Operations: Enabling Warehouse Management Systems (WMS), Inventory Optimization tools, and Logistics platforms.
In-Store Experience: Working with Digital Signage, Kiosk, and Self-Checkout providers to add smart interactive features.
Fintech & Payments: Integrating complex payment gateways and fraud detection layers that underpin the entire commerce stack.
What products/services do you provide?
Azilen is a Product Engineering Services partner. We provide specialized engineering expertise to build, modernize, and scale software products for retailers.
Key Services:
GenAI & Agentic AI Enablement: We build AI Agents for your platform, from conversational inventory assistants to autonomous staff schedulers.
Product Roadmap Acceleration: We provide the engineering scale to clear your backlog and launch new modules faster.
Data Engineering: Transforming raw merchant data into actionable insights and monetization opportunities.
Complex Integrations: We specialize in the messy middle, seamlessly connecting POS, ERP, Kiosks, and Third-Party Delivery APIs.
Platform Modernization: Re-architecting legacy on-premise software into cloud-native, scalable SaaS solutions ready for the future.
Name one fun fact that makes your company different from others.
Despite being a deep-tech engineering firm, our internal culture is modeled after a high-performance sports team. We call ourselves “PRO Engineers” because we treat every sprint like a championship game. We combine deep product engineering expertise with a practical AI platform. Instead of offering generic AI experiments, we focus on providing customized Agentic AI and GenAI solutions that integrate seamlessly into their existing ecosystems.
What is the most encouraging thing you see for the future of the retail IT industry?
The rapid adoption of AI driven automation across retail operations is extremely encouraging. We are moving away from siloed systems where the POS doesn’t talk to the Warehouse. With Agentic AI, we are seeing a future where a Kiosk can automatically trigger a Warehouse restock, or a Digital Signage screen can update based on real-time Inventory levels, all without human intervention. It proves that the future of retail isn’t just about selling software, it’s about enabling a self-driving business.
Connect with us:https://www.twitter.com/AzilenTech
The best point of contact is Satish Sojitra.
Phone: +1 469 300 0301
Email: satish.sojitra@azilen.com
