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Bob Bauer began his career with bmc in February of 1979. He has held several positions within the organization including; Field Engineer, Services Management, Account Manager, Sales Manager and is currently the President. He remains active today in both sales and technical sales roles with customers and is an avid POS Industry Supporter. He has served on numerous advisory boards for several industry leaders including; IBM, NCR, PAR, Squirrel and Storenext. Bob is a past RSPA Board Member and Past Chair. Bob and his team at BMC have provided presentations at several industry and retailer conferences including RSPA.
Dan Brattland is the President of COCARD Marketing Group LLC based on out of Minnetonka, MN. Mr. Brattland has 19 years of experience in the retail industry with expertise in the areas of direct sales, sales management, merchant processing and restaurant POS direct sales.
Alan Hayman is President of Hayman Consulting Group LLC and Co-Founder of XCO Digital, a leading provider of mobile applications. He graduated from with honors for the Boston University Questrom School of Management. He joined Hayman Systems in 1974 which at the time was one the most successful dealerships in the US. Twenty-five years later, in 1999, MICROS Systems acquired Hayman Systems and the other Hayman-owned companies including MICROS of South Florida, MICROS of Colorado, and POS Depot. Alan became an EVP of MICROS and helped establish the company as the market leader in hospitality POS until he retired from MICROS in 2006. Today, Alan also served on the Board of Directors of SICOM Systems, Inc. which was acquired by Global Payments in 2018 and currently serves of the board of the The Ratner Companies (Hair Cuttery). From 2006-2011, Alan served on the of the Boston University School of Hospitality Management. His father, Stanley Hayman, was an industry pioneer ad founder of the ICRDA (now RSPA) and also served as executive secretary, president, chairman and board member for the RSPA for over thirty years starting in 1948.
Gene Harrison is the Director of Channel Sales for Omnivore (the Universal API). Gene began his POS venture in the early 1960’s and has spent most of his life in the POS Industry as a Dealer, Dealer Manager, Major Account Executive, VP of Sales and owner. Major opportunities connected with Gene are Cheesecake Factory, Lawry’s, Dobbs Houses, HMS, Carlson Grp, Carson International, and others.
My greatest accomplishment has been watching several sales people I mentored become highly successful in the POS industry as managers, leaders, and owners. It makes my day to help others achieve their goals.
I am honored to serve the RSPA Academy.
John Kirk has spent the last 20 years directly serving customers and channel partners in SMB. John served as a General Manager while leading one of the premier Local Offices at Micros. He later led The Americas Distribution channel for Radiant from 2005 to 2011. John continued in the same leadership position for four years following the acquisition of Radiant by NCR in 2011. In this role, John was responsible for serving a large channel team and community along with a critical mass of NCR owned local offices.
As President and CEO of the RSPA, John brings passion, conviction, and support, for every member. He believes it is a privilege to serve the RSAP and to follow so many that have contributed to the Association since 1948. He sees the RSPA as a low cost, high value “strength coach” to SMB.
Paul Kirk is a Leader for Sales Training at Vantiv, now Worldpay Integrated Payments. Paul brings nine years of experience training sales people who help POS Resellers, Developers, and merchants grow their businesses. Additionally Paul works with Resellers and Developers in sales skills development and how to position different features of their POS solutions. Paul and his family live in Denver, Colorado, where he enjoys running, hiking, and being outdoors.
Bruce Mann is enjoying his 43rd year in the retail technology industry as VP marketing for CRS incorporated. Mann earned a B.A at DePauw University before joining Indiana Cash Drawer in 1975. Subsequent stops included Telpar and APG Cash Drawer. Mann has served on the RSPA Board of Directors and is currently a member of the RSPA Education Committee in addition to the RSPA Awards and Scholarship committee.
Scott McClannahan is the President and CEO of Simple POS Solutions Inc. – a local POS company serving metro Denver, CO - and its sister company, Pure Technology Inc. Scott started his business in 1996 as a young 15-year old entrepreneur building white-box PCs in his basement. As the company grew and evolved, Scott built a successful IT consulting firm, based in Atlanta GA with a strong focus on Restaurant and Retail technology. Then known as Atlanta SBT, the company served over 100 small businesses local to Atlanta and eventually grew to serve multiple businesses in the south-eastern US. After the financial collapse in 2010, Scott and his wife Shelli decided to relocate to Denver CO. In Denver, Pure Technology Inc. was born and Atlanta SBT was transitioned to a national company service small businesses in various markets. Soon after, the Restaurant/Retail division of the company was spun off as Simple POS Solutions, in order to build a brand focused around POS for small businesses.
Kathy Meader has 15 years of experience in driving high impact results through programs focused on productivity and performance in SMB. Kathy has directed a global channel sales program, focusing on increasing partnership value for resellers and channel revenue as well as led sales productivity initiatives in the channel including new sales rep training, sales management training and high performance incentive programs. She is passionate about the channel and enabling success in the SMB community. She joined RSPA in June, 2018 and is working with the community to build and deliver high impact education programs that will help members drive growth in their businesses.
Dave Menton has worked his entire career in the Hospitality Industry and spent the last 19 years in the POS Industry working for both resellers and vendors including MICROS and Radiant/NCR. He has been involved in technical, operations, service and sales management roles. Over the most recent 8 years he supported and managed the NCR Aloha channel as a Regional Sales Manager and the North American Hospitality Channel Leader. His experience managing both locally owned channel offices as well as the reseller community has allowed him to focus on what he believes is most important, supporting the growth and development of strong channel partners through leveraging best practices in the community. He looks forward to working with the entire RSPA community helping build stronger and more successful businesses and relationships in this quickly evolving landscape.
Chelsey Paulson is the Director of Human Resources at North Country Business Products (NCBP) where she began her career in 2006. She received her B.S. Degree in Communications from the University of Minnesota and has her Professional in Human Resources (PHR) Certification. Chelsey developed and manages the recruiting, interviewing and hiring process at NCBP. In her tenure at NCBP she has directly hired, or overseen the hiring process, for over 300 employees. She has also presented on these topics to students, at prior RSPA conferences and to community business leaders/owners.
Shannon Reichart is a passionate channel advocate. He leads a dedicated team of partner support specialist for Worldpay. Shannon has been a member of the RSPA for many years, starting off as a reseller prior to being a vendor member of the association. He currently serves as the Chair of the Education & Certification committee for the RSPA, where he has the privilege of working with a tremendously dedicated group of people from across the industry. Shannon is passionate about developing his people helping them to drive their own accountability, practice their own empowerment, and create new opportunities for themselves and the channel partners they support.
Jim Roddy is a Reseller & ISV Business Advisor for Worldpay’s PaymentsEdge Advisory Services. He has been active in the POS channel since 1998, including 11 years as the President of Business Solutions Magazine, six years as a Retail Solutions Providers Association (RSPA) board member, and one term as RSPA Chairman of the Board. Jim is regularly requested to speak at industry conferences and he is author of the book Hire Like You Just Beat Cancer.
Chris Rumpf is a fifteen year veteran of managed services, focusing on hospitality and retail automation since 2007. His primary company, Flyght, has recently implemented a proven process to unify retail managed services, resulting in a 75% increase in MRR per client location. Chris speaks at national industry events regarding hospitality and retail managed services, and his knowledge on retail trends is highly regarded among his peers. His passions include rowing, aviation, music, travel, and sarcasm, and his most prestigious award is the Cutest Toddler at the Strawberry Festival in 1986.
Matthew Swanson is the Senior Director of Customer Support at North Country Business Products (NCBP). Prior to joining NCBP in 2008, Matt worked with MICROS Systems with their Leisure and Entertainment team. He received his B.S. in Business Administration and went on to complete his Master of Project Mangement (MPM) from Penn State University, as well as multiple professional and technical certifications. Over his career, Matt has worked with some of the largest operators in the hospitality and grocery industries, is passionate about helping them design and implement POS and technology solutions that help achieve their goals, and has presented at multiple conferences and seminars on related topics. He has held several roles at NCBP and has focused on the design and implementation of their Project Management Office as well as numerous process improvement, operational excellence and strategic technology initiatives..
Nathan Sweaney is a Senior Security Consultant with Secure Ideas. He has worked in the Information Security field directly for the last 8 years; prior to that it was a primary focus of his job. Nathan has a considerable amount of experience with point-of-sale environments and managing compliance regulations such as PCI. He has excelled at finding practical and operationally feasible approaches for businesses to mitigate threats and minimize compliance obligations. Previous to Information Security, Nathan worked in development and administration. He currently holds the GPEN, GWAPT, and GAWN certifications.
Andrew Warker has 30 years of experience in most every area of the equipment leasing and finance industry and in 1991 joined CCA Financial, LLC- one of America’s largest independent technology and equipment finance companies. Since its inception in 1972, CCA has funded over $2 billion worth of transactions with customers in all 50 United States, Puerto Rico, Canada, and Mexico. Andrew’s responsibilities over the years have included business development, origination, marketing, equipment valuation, portfolio management, operations, pricing & structuring, and secondary market management. He has worked with end-users, resellers, and equipment providers in the Point of Sale industry for over 20 years, structuring customized financial solutions in excess of $10 million. He is a member of the Equipment Leasing and Finance Association. Andrew received his undergraduate business degree at the College of William & Mary and his M.B.A from the Robins School of Business at the University of Richmond.
Jake West is the North American Payments Director for Vend, a cloud based retail point of sale and inventory management system running in over 25,000 stores around the world. With over a decade of experience in the payments industry, Jake’s role is to connect Vend to the payment community - to make sure partner programs drive value and growth for payment companies, their distribution networks and retail merchants. Before Vend, Jake lead the Mercury Payments Business Development team, focused on building the companies partner network. When Mercury was acquired by Vantiv in 2014, Jake went on to lead Business Development for Vantiv Integrated Payments, specifically leading the PayFac and ISV line of Business. Jake joined Vend in June of 2018 and is based in Durango, CO.