CONCEPT
IMPLEMENTATION
EMPOWERMENT

Day One Education:

CONCEPT - MONDAY, AUGUST 5

The educational content of the CONCEPT Breakout Sessions is helpful in understanding the basics of what it takes to be a 'Solutions Provider.' Attendees will gain understanding of big picture topics such as: What does the future look like? What are the retailing trends? What new technologies exist? Read more about these sessions described below.

Please note:
• Hot Topics - Courses are FREE but pre-registration required.
• Follow the 'Education Topic Area' icons below daily for a complete educational experience.
3:00PM - 3:50PM Conversational EMV: Learn to Speak EMV in 45 Minutes
Presented by Erik Vlugt, Verifone

This session will give retailers an overview of EMV technology. It will also cover what the expectations are for a full rollout in the U.S. and how retailers can begin preparing now for this technology.
3:00PM - 3:50PM The Future of In-store Retail Media
Presented by Jim Marascio, 11 Giraffes 

Technology is shaping a new direction for in-store music, audio messaging, digital signage and interactivity. Session participants will gain a better understanding of how multimedia and interactivity help brands engage and connect with customers within the traditional retail experience, and then extend a brand's relationship beyond its brick and mortar walls.
3:00PM - 3:50PM Three Keys to PCI Compliance: People, Process & Technology
Presented by Mark Wayne, ANX

PCI compliance is a not a “set it and forget it” process. Most companies have a secure firewall, and believe it is sufficient to make them PCI compliant. Building a secure network is only one of the twelve requirements of PCI DSS. This session will cover the three keys that every business should have as part of a PCI compliance plan, and how ignoring even one of them makes a business vulnerable to cyber-attacks.
3:00PM - 3:50PM Decision Making in a World of Uncertainty (*Hot Topic)
Presented by Sean Ryan, AT Kearney

Learn how to recognize situations that leave you vulnerable to making faulty decisions and gain new tools that will lead to better decision making and improved business outcomes during this interactive session with Sean Ryan, Lead Partner for A.T. Kearney’s Strategy, Marketing, and Sales Practice in North America. This session is ideal for senior/C-level executives in the midst of change within their organizations or business owners who are faced with decision “crossroads.”
   
4:00PM - 4:50PM Mobility Agility (*Hot Topic)
Presented by Greg Dixon, ScanSource

Looking to add mobility to your solution offerings? Join industry expert and ScanSource CTO, Greg Dixon, to learn how to sell in and against consumer grade mobile solutions, how to participate in the wireless infrastructure behind new mobile solutions, and other best practices to help you add mobility to your solution offerings.
4:00PM - 4:50PM The Future of POS
Presented by Michael Sansone, AT Kearney

Digital transformation has changed the consumer shopping journey and demands solutions that are agnostic of channel to provide a seamless experience. Retail IT managers need to consider the broader context of consumer engagement when making technology decisions. Attendees will walk away with an understanding of the future of POS, and ideas about how to provide solutions to meet the needs the new future will present.
4:00PM - 4:50PM Managing Peaks, Troughs, Mobility & the Cloud in Retail
Presented by Ian Tomlinson, Cybertill

Retail is evolving, driven by consumer demand and technology. This means consumers shop when they want and where they want. Moreover, retailers are using many different types of media and channels to drive demand. This can lead to huge online spikes in demand as well as in store. How do retailers optimize and plan their infrastructure to meet this demand without knowing the the peaks and troughs of demand? How do retail techonology providers compete when some cost conscious retailers are just looking for quick wins? Attend this session to learn why it is important to have offer scalability and what that means to your business.
4:00PM - 4:50PM ACH & Alternative Payments
Presented by Todd Cripe, Midax, Inc.

Merchants are tired of paying high credit card and debit card transaction fees. Even the newer flat fee programs that provide 2.75% rates are still negatively impacting Merchant profitability. Come learn where ACH (automated clearing house), closed loop payment solutions, and alternative currencies can help your customers retain more of thier profits while creating a new revenue stream for the channel.
       
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