December 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Socially Speaking, By: David Gosman
• Mobile Wallets and NFC, By: Tony Abruzzio
• Eradicating Entitlement, By: Tom Bouwer, INSPIRE 2013 Keynote Speaker
• Education & Certification Feature
  • RSPA Continuing Education
  • Tip Your Online Learning Curve, By: Eric Dewberry
  • Power Up Your Future...NOW, By: Amber Murdock
• RSPA Employee Profile: Amber Murdock
• RSPA Employee Profile: Eric Dewberry
• Never Say No to Networking, By: Kathryn Minshew
• New Member Spotlight: Chase Paymentech
• New Member Spotlight: Point of Sale USA
• New Member Spotlight: Revel Systems
• 8 Pitfalls to Avoid When Reselling Security, By: Jim Roddy

November 2012

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• Editor's Letter, By: Kriten Oleson
• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Socially Speaking, By: David Gosman
• State of the Industry Feature, Interviews By: Kristen Oleson
• RSPA 2013 Committees
• 3 Lessons on Creating Culture, By: Luke Roney
• RSPA Employee Profile
• New Member Spotlight: GH Computer Enterprises
• New Member Spotlight: PaymentCollect
• New Member Spotlight: Xpress-pay

October 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Socially Speaking, By: Amy Hanson
• 7 Questions that Lead to Effective Marketing Campaigns, By: John Jantsch
• 4 Steps for Making Your Brand Stand Out on Google, By: Neil Patel
• New Member Spotlight: Assured Computing Technologies, Inc.
• New Member Spotlight: Clover
• New Member Spotlight: Plastic Resource
• Strategies to Sustain Our Industry, By: Joe Finizio
• Meet the 2012-2013 Board of Directors
• In-Depth with Mark Olson, Chairman of the Board
• Meeting Facilitation Tips that Work, By: Paul Marciano

September 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• What is VISA's TIP Program and How Does it Work? By: Christopher Justice
• Socially Speaking, By: Ryan Holdridge
• 7 Ways to Work Smarter Not Harder, By: Ritika Trikha
• Increase Your Brand Visibility and Your Bottom Line, By: Amanda Huffman
• RetailNOW 2012 Recap Feature (Introduction)
  • RetailNOW: The High Cost of POS Security Failures,
    By: George Koroneos
  • Near & Dear to My Heart, By: Lauren Stark
  • 2012 Scholarship Winners & 2012 Scholarship Donations
  • New Board Members and Words from Past Chairman
  • Thrive as a POS VAR: Here’s How, By: Mike Monocello
  • RSPA Jam Band Rock Out for Charity, By: Joe Finizio
  • 2012 Award Winners
  • Top Tweets from RetailNOW 2012
  • Innovative Solution Award Winners, By: Lisa Terry
  • RetailNOW Photo Reel
• New Member Spotlight: e-Nabler Corporation
• New Member Spotlight: English Management Solutions
• New Member Spotlight: Jolimark Printing Solutions

July/Aug 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Speaking of PCI, by: Mike Monecello
• Socially Speaking, By: David Gosman
• Membership Feature:
  • Members' Voice: Membership
  • Member Benefits
  • New Member Spotlight
• New to RetailNOW
• Tradeshow Networking Tips
• Back to Our Stomping Grounds
• RSPA Staff Spotlight
• Board of Directors: Nominees
• Hire Like You Just Beat Cancer
• Mobile Payments: Transforming Consumer Marketing

June 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• New Member Spotlight: Bozzuto's
• Speaking of PCI, by: Joe Finizio
• Emerging Technology Feature: RetailNEXT 2012
• Socially Speaking, By: David Gosman
• Top Reasons to Attend RetailNOW
• Industry Panel Discussions at RetailNOW
• New Member Spotlight: LIFT Network
• Do More with Surveillance
• Direct Interactive Marketing at the POS
• POS Pivot Point

May 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• New Member Spotlight: Bellatrix Systems, Inc.
• Secrets of Motivation
• Customer Service Feature:
  • The Golden Rule
  • The Most Important Stakeholder
• Speaking of PCI, by: Stephen Cannon
• Socially Speaking, By: David Gosman
• Selling with Strengths
• How Effective is Your Staff?
• RSPA Employee Profile

April 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Networking Feature (Introduction)
  • 5 Ways to Break the Ice at Networking Events
  • 8 Ways for CEOs to Tap Their Insiders
  • Reasons Why You Should Network in Person
• Socially Speaking, By: David Gosman
• Tips & Tricks
• New Member Spotlight: Best of Breed Solutions
• 10 Things Managers Should Never Do
• Supplant Emerging Technology in Retail

March 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Speaking of PCI, By: Mimi D. Hart
• Meet the Member Spotlight: INTRIX Technology
• Legally Speaking, By: Robert Goldberg
• Socially Speaking, By: Ivana Taylor
• INSPIRE2012 Recap (Introduction)
  • Education: It Was Time Well Spent
  • Why INSPIRE2012 Education was Priceless
  • INSPIRE Day #3 Education
• New Member Spotlight: ISIS
• What is Your Loss Prevention Strategy
• Why Do YOU Measure Performance
• It Only Takes a Moment to Win (or Lose) Customers

Jan/Feb 2012

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• President's Note, By: Joe Finizio
• Members' Voice
• Legally Speaking, By: Robert Goldberg
• Socially Speaking, By: David Gosman
• Tips & Tricks
• The State of Social Media in the POS Industry
• Business Strategy Feature (Introduction)
  • Beyond Basic Brainstorming
  • Leadership Reality Check
  • Showing Appreciation Creates Stellar Results
  • How to Surround Yourself with People Better than Yourself
• RetailNOW Myth Busted
• Mobile Wallets and Alternative Methods of Payment,
  Part 2: Alternative Payments
• New Member Spotlight: Pioneer Retail Systems