December 2011

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• President's Note, By: Joe Finizio
• Members' Voice
• Speaking of PCI, By: Joe Finizio
• Legally Speaking, By: Robert Goldberg
• Members' Voice: In-Depth with Lynn Skurla
• Socially Speaking, By: David Gosman
• Tips & Tricks
• RSPA has Your Roadmap to Industry Education
  • View Educational Guide
  • Download Educational Guide
• Eco-tourism at its Finest
• The Marketing Revolution
• Is Solution Selling Possible, with Operator Culture in Mind?
• RSPA Employee Profile
• New Member Spotlight: PointOS Professional
• Mobile Wallet and Alternative Methods of Payment, Part 1: Mobile Wallet
• Monkey Business: Fairness in the Workplace

November 2011

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• Letter from the Editor, By: Nicole Taylor
• President's Note, By: Joe Finizio
• Members' Voice
• Speaking of PCI, By: Joe Finizio
• Legally Speaking, By: Robert Goldberg
• How to Simplify Decision Making
• Socially Speaking, By: David Gosman
• Tips & Tricks
• State of the Industry
• New Member Spotlight: World Payment Services, Inc.
• BSM's Guide to POS & Payment Processing
• iPad: It's Not a Revolution, it's Another Evolution in POS
• Members' Voice: In-Depth with Peter Pishko
• Looking for Your 50 Minutes of Fame?

October 2011

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• President's Note, By: Joe Finizio
• Members' Voice
• PCI, By: Joe Finizio
• Legally Speaking, By: Robert Goldberg
• New Member Spotlight: First Capital Payments, Inc.
• incite
• Meet the RSPA 2011-2012 Board Members
• 'In- Depth" with Les Farrance
• RSPA Employee Profile
• Up the Ante
• 5 Mistakes on Your Linkedin Profile
• 5 Ways to Create More 'Likes' on Facebook
• Social Media Marketing for ROI, Fun, and Profit In B2B
• Why Middle Managers May Be the Most Important People in Your Company
• Body Language Tips to Help You Sell
• 3 “Must Haves” for a Social Media Policy
• Measuring the ROI of Your Social Media Efforts

September 2011

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• President's Note, By: Joe Finizio
• Members' Voice
• Association in Action
• Legally Speaking, By: Robert Goldberg
• PCI, By: Joe Finizio
• Members' Voice: In-Depth with John Lohr
• New Member Spotlight: Key Services
• NFC Usage in Retail
• RetailNOW Recap: RetailNOW Education Exceeded My Expectations
• RetailNOW Recap: Positive Paranoia
• RetailNOW Recap: What Issue Keeps the Retail IT Channel Awake at Night?
• RetailNOW Recap: Are You Equipped to Sell Mobile POS? Today?
• RetailNOW Recap: Innovative Solution Award Winners
• RetailNOW Recap: Top Tweets From RetailNOW 2011
• Did You Want Salt With That?
• 4 Ways to Spark New Ideas

July/August 2011

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• President's Note, By: Joe Finizio
• Members' Voice
• Association in Action
• Legally Speaking, By: Robert Goldberg
• PCI, By: Joe Finizio
• Five Quick Measurements to Improve Your Trade Show Results
• RetailNOW 2011 - Orlando Here We Come!
• Generations Working Better Together
• Are You Well Connected?
• Your Guide to Closing BIG Deals
• The Future of Retail Shopping Made Possible with Interactive Digital Signage
• Keys to Success in a Fragile Recovery
• Retail Stores of the Future
• 8 Ways to Shake your Nerves and Network Like a Pro
• Tips & Tricks: Increase Your Browser Speed
• 2010-2011 Scholarship Donations
• New Member Spotlight: Accelerated Payment Technologies
• New Member Spotlight: Essential Elements

June 2011

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• President's Note, By: Joe Finizio
• Association in Action
• Legally Speaking, By: Robert Goldberg 
• PCI, By: Joe Finizio 
• RetailNEXT
• It's Good to be Back
• RetailNOW Mobile App
• A Crystal Ball for Retail IT
• The Secrets of Top Producers: Results of our Three Year Survey Completed on 5,000 Top Producers
• Consumer Experience in a Connected World
• 7 Website Improvements That Will Increase Sales Now
• Six Ways to Inspire a Values-Rich Culture
• What is Your Company Worth?

May 2011

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• President's Note, By: Joe Finizio
• Association in Action
• Legally Speaking, By: Robert Goldberg 
• PCI
• What to Do When You Don't Get the Sale: Losing the Big-One 
• Customer Service - Necessary Evil? Not Necessarily
• At Your (Customer) Service
• How to Master the Art of Negotiating Price
• How to Be a Good Listener
• How to Apologize to Customers
• Get the Most Out of Your Inventory
• 5 Steps for B2B Marketing Success
• Start Somewhere with Social media
• New Member Spotlight: Oceanside Software Corporation

April 2011

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• President's Note, By: Joe Finizio
• Association in Action
• Legally Speaking, By: Robert Goldberg 
• PCI
• Mobile 
• Six Tips for Networking at Business Events 
• Twitter - How to Write Tweets That Get peeps to Take Action
• Start With "No" When Negotiating
• Generate Some Interest Already!
• Private Company Governance: Is It an Oxymoron?
• New Member Spotlight: CLK CLK 

March 2011

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• President's Note, By: Joe Finizio
• Association in Action
• Legally Speaking, By: Robert Goldberg 
• PCI
• Are You Ready for 2011? 
• Video Marketing for the Small Business Owner 
• Green Printing Technology
• INSPIRE 2011 Intro 
• It Was the Best of Times, It Was the Worst of Times
• Education With a View - INSPIRE 2011
• FACTA 101
• New Member Spotlight: WhenToManage
• New Member Spotlight: AccuCode, Inc. 

Jan/Feb 2011

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• President's Note, By: Joe Finizio
• Association in Action
• Legally Speaking, By: Robert Goldberg 
• PCI
• Employee Motivation in Tough Times
• When to Call a Lawyer
• Does Your Organization Get It?
• Bringing 4 Generation to Work
• Is Education in your Business Strategy?
• Wonder What He Would Think Today?
• Navigating Recent PCI Updates
• Where Has All the Good Marketing Gone?
• Would You Like Fries with That?
• New Member Spotlight: Ezipin
• New Member Spotlight: PSS