Your Center for Industry Education
Education
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Educate and improve your team's performance through education provided by industry experts. The RSPA education platform is available year-round to ensure essential industry information and training is available to our member companies and their employees. RSPA is your center for industry education.

RSPA offers robust and comprehensive education programs focusing on professional development and Certification.

Questions? Please email: Education@GoRSPA.org


The Value of Receipts: Printed and Digital
Wednesday, September 9, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Beginner

Presenter: Jon Levin, AllReceipts

Receipts play a vital role in just about every aspect of life from personal purchases to work-related purchases to tax purposes. There is no escaping the need for receipts, both printed and digital. Just as printed receipts are enhanced by digital receipts, digital receipts are enhanced by printed receipts. Join AllScripts' Jon Levin for this informative webinar that will help you understand the true value of receipts, and how you can communicate that value to your merchant customers. 

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Retail Technology Trends
Wednesday, September 10, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Beginner

Presenter: Greg Buzek, IHL Group

From EMV to Unified Commerce, to Mobile POS retail is undergoing massive technology investment and change in all facets to improve the consumer experience. Where are retailers of different size and segment investing? What are the challenges they are facing? Is EMV really necessary? These items and more will be presented in this webinar. 

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Low Hanging Fruit in the Cloud: Solutions Retailers Need
Wednesday, September 16, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Beginner

Presenter: Ingram Micro

Cloud adoption is on the rise. Retailers are moving to cloud-based technology solutions to realize the cost savings, operational efficiency, redundancy, scalability and security features that traditional platforms can no longer provide. Learn how and why you need to sell cloud services to stay relevant and competitive. 

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How to Tackle Evolving Customer Expectations with Mobile POS: For Beginners
Wednesday, September 30, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Beginner

Presenter: Mario Carrillo, Panasonic

70% of customers now report using their mobile phones in retail stores to research purchases when shopping. This has forced retailers to rethink the customer experience to include a more omni-channel approach. How have your merchant customers responded to these trends? Do you have the knowledge you need to help them understand their options? In this informative session, join Mario Carillo, Senior Manager, Payment Technologies, Panasonic to learn how you can help your end users implement mobile POS technology to meet evolving customer expectations. Tailored to VARs new to the mobile POS landscape, this webinar will equip you with the essentials you need to have substantive conversations with your customers about the evolving role of POS. 

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Who’s Minding The Store? How to Protect a Retailer’s Data
Wednesday, October 14, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Beginner

Presenter: Ingram Micro

Join us for this RetailNOW "Flashback Session." Get additional insight on this topic, featured RetailNOW 2015:

Moving towards EMV will help retailers reduce fraudulent card activity but will not protect them against cyber-attacks. There are more security solutions on the market than ever before. But how do you know if you are offering the right protection for your retail customers? Do they have a complete view of their network through reconnaissance and remediation? Are the endpoints properly protected? Is the store surveillance system remotely accessible? With increasing threats to the retail environment as well as PCI compliance concerns, now’s the time to learn how to thrive in this market. 

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Understanding Data Security in the Mobile POS Context
Wednesday, December 2, 2015 at 2:00 PM EST
FREE for Members  Seats Available 60 Minutes Intermediate

Presenter: Mario Carrillo, Panasonic

Equipped with the knowledge about Mobile POS, Omni-Channel Retailing, and the accompanying Data Security implications from Panasonic’s September 30 webinar, this session will dive more deeply into how mobile POS devices can address customers’ needs for flexible technology options and increased data security. Learn how the fraud liability shift has affected mobile POS and what security measures VARs should take to ensure the continued data safety of merchant customers. 

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Certification
RSPA Certification
www.RSPAcertified.com
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