New Member Spotlight: Mettler Toledo
connect: Describe your business.
METTLER TOLEDO is a global manufacturer and marketer of precision instruments for use in laboratory, industrial and food retailing applications. A majority of our sales are in segments in which we are the global leader. In addition to a broad product offering, we have an extensive global sales and service organization, with over 5,000 employees providing sales and service in 35 countries.
connect: Where are you located?
METTLER TOLEDO has North American headquarters in Columbus, Ohio.
connect: How long have you been involved in the retail technology industry?
My involvement in this business began in the late 1980s, when I started working with barcode scanner partners to bring some of the first POS scanner-scales to the marketplace. Today, much of the installed base of POS scanner-scales includes METTLER TOLEDO weighing technology inside. Along the way, I had the pleasure of leading the development of a few price computing scales, and of getting our first touch screen counter scale into the development pipeline.
connect: What attracted you to RSPA?
Two years ago, I was given an assignment to grow our Retail POS business, which includes a ScanweighTM horizontal scanner-scanner that’s popular at customer service counters. I began working closely with some existing value added resellers, as well as directly with retail chains, and I began to understand the critical roles that RSPA members provide. I joined RSPA to better understand the needs of the Retail Solution Provider community and how METTLER TOLEDO might better support them with leading-edge POS solutions.
connect: What is your company philosophy?
The METTLER TOLEDO motto is “One Team, Global Reach, Amazing Solutions”. We try to live up to that by providing seamless sales, support, and great products of value to our clients.
connect: Name one fun fact about your business that not many people know.
Of course, METTLER TOLEDO scales are in use everywhere. My eyes are constantly drawn to scales in stores, mailrooms, and even the truck scales at gas stations. To my wife’s great embarrassment, I once hopped onto a counter to assist an Office Depot clerk when the package scale wasn’t working properly.