"Our company constantly strives to get a better understanding of the needs of retail IT dealers, vendors, and distributors. RSPA's INSPIRE Conference gives us the opportunity for extended face-to-face interaction with the top executives from those companies. That kind of access is rare in today's fast-paced business environment. The 2009 winter conference was the fourth I've attended. Each time I've come back with a clearer picture of the direction of the retail IT industry." - Jim Roddy, President, BSM	Thank you attendees and sponsors for such a great event! See you in 2011! "Inspirational, educational, simple,  entertaining and actionable!" - Jeff Riley, Dinerware (INSPIRE2010, Education Day 2) Looking to be INSPIREd? RSPA's Thought Leadership Summit takes place during the winter and is typically held in a tropical location. It focuses on intense education for top level executives and management.      Join RSPA and 200 other industry professionals in Cancun for INSPIRE2010, RSPA’s Thought Leadership Summit. Again, RSPA is limiting Inspire to 200 attendees in order for each person to take full advantage of what has become the industry’s signature education event.   "All attendees should get enough serious ‘take-aways’ that it should more than pay for their attendance at the next 5 RSPA meetings." - Howard Hyden, INSPIRE2010 Featured Speaker   Education - Featured Speakers Howard Hyden Howard Hyden is nationally recognized as THE expert on Customer Focus. He presents how to dramatically improve employee performance, customer satisfaction and company success by operating your business from the customer’s perspective. An experienced business executive and entrepreneur, Howard will encourage you to “play the game at the awesome level” by bringing more value to your customers. Howard is the President of the Center for Customer Focus. Prior to starting his own company, he was a senior executive for a Fortune 100 computer company. Brian Offenberger Since 1983 Brian Offenberger has generated millions of dollars in profits and sales for his clients and business partners through sound marketing, sales and management strategies and tactics. Brian is the CEO of Right On – No Bull Marketing, LLC., an integrated online marketing agency specializing in search engine marketing, online advertising, analytics and social media marketing. Brian is host of the radio show, Online Marketing with RSS Ray, a weekly program about online marketing best practices carried on wsRadio.com, a station with more than 3 million listeners. Christy Thompson Christy Thompson has over 10 years experience as marketer, communicator and creative inspirer. Currently a Strategic Marketing Director for ScanSource Inc, she shares her passion about every aspect of distribution, marketing and how technology can help influence our lives in meaningful ways.	Click here to see photos from INSPIRE2010. RSPA - Retail Solutions Providers Association 4115 Taggart Creek Road Charlotte, NC 28208 P: 704.357.3124 F: 704.357.3127 Info@GoRSPA.org  www.GoRSPA.org

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