RSPA Certification Program

At RetailNOW2009 RSPA launched the Certification Program. The Certification Program is a new way to identify professionals in our industry and raise the standards of the retail technology industry. The RSPA Certification not only provides benefits to the people and businesses who are RSPA certified, but also to the industry overall. The RSPA Certification Program will launch in several stages beginning with company certification and later will offer an individual certification track.

Program History
Since 2006, RSPA has been an all inclusive association and when the association initially reached out to all retail technology stakeholders, we discovered a need to educate and train industry professionals.

Certification not only provides benefits to the people and businesses who are RSPA certified but also to the industry overall. Certification offers assurances to the public, including those who use the products and professional services of our industry.

Criteria for Certification

• Agree to abide by the RSPA Code of Ethics as outlined on this application
• Sell and support at least one retail application to qualify
• Attend at least one industry event in the past year
• Maintain a company website displaying RSPA member logo
• Provide Customer/Technical Support via phone at a minimum
• Operate as a business licensed in the state where you have a physical/market presence
• Meet guidelines for revenue derived from sales and service
• RSPA membership must be paid in full annually

How to Apply

Download the application worksheet.

Click here to apply.

Tangible Returns

• High resolution RSPA Certified logo for print/website
• Reproducible RSPA Certified marketing slick outlining the value of certification
• Designation as certified on RSPA website
• Sticker, certificate, and plaque acknowledging RSPA certification
• Frequent performance feedback from customers through an online survey

Benefits
RSPA Certified should say to its prospects, customers, dealers and vendors:

• Solution providers are distinguished for their industry efforts by maintaining exceptional levels of professionalism.
• End users (merchants) have confidence in using a reputable dealer that has been certified under the RSPA Certification.
• The products and services are provided by individuals who are proven to be knowledgeable, qualified and skilled in their appropriate areas of expertise.
• Solution providers have demonstrated a commitment to excellence and are ethical and fair and stand behind the products and services they sell and support.
• Sales individuals will fairly represent the products and services they sell.

Who's Certified?

Click here to see who is certified.

For more information about RSPA's education initiative and/or the RSPA Certification Program, please contact RSPA headquarters at 704.357.3124 or LStark@GoRSPA.org.