RSPA Announces First Premier Certification
CHARLOTTE, NC | January 30, 2012
Charlotte, NC - The Retail Solutions Providers Association (RSPA) is pleased to announce that Comprehensive Retail Solutions, Inc. (CRS) of Kalamazoo, Michigan is the first company to become RSPA Premier Certified. The RSPA Certification program, launched in 2009, continues to grow and gain recognition in the marketplace including endorsements from other end-user organizations such as the National Restaurant Association. Premier Certification is a new level of certification which became available this year and recognizes sales and service professionals in the Value-Added Reseller’s (VAR) organization and their contribution to providing exceptional levels of service to their customers.
“RSPA Certification is a win for everyone: the customer, reseller and the vendors they represent. Premier Certification can help every RSPA member set their businesses apart from the competition and most importantly bring their staff to a higher level of professionalism and performance. Congratulations to Comprehensive Retail Systems on being the first Reseller Member to bring this higher standard to their marketplace,” said Joseph Finizio, RSPA President & CEO.
Premier Certification also demonstrates a strong commitment to supporting the end-user. “To achieve Premier Certification status a percentage of a company’s sales and support staff must complete RSPA’s PCIwise and our Sales and Support Specialist programs,” explained Lauren Stark, RSPA Education Manager. “Additionally, a support technician in each VAR branch must be CompTIA Network+ certified.”
In order to achieve Premier status, CRS completed over 330 hours of online education training courses along with 20 plus hours of onsite training courses.
“Achieving Premier Certification demonstrates our long standing commitment to provide unsurpassed services to our customers,” said Les Farrance, President of Comprehensive Retail Solutions. “This status further differentiates us from our competitors. Customers will realize the benefits that our investment of hundreds of hours of coursework will provide them and they will learn the value of working with an RSPA Premier Certified Reseller.”
(www.GoRSPA.org) The Retail Solutions Providers Association (RSPA) is the only association dedicated to the retail technology industry. RSPA members include resellers, hardware manufacturers, software developers, consultants, finance companies, and distributors bringing retail technology products and/or services to the marketplace. The RSPA provides education, certification, industry advocacy, benefits and information that assists members with becoming and remaining successful.